Greendale, Wisconsin, United States
Experienced Manager and auditor with a demonstrated history of working in the retail industry. Skilled in Cash Flow, Retail, Communication, Team Building, and Loss Prevention and Human Resources. Worked with store teams across the region to build strong routines to protect assets, teams members, and reduce loss in store. Strong sales and team leader with a Bachelor of Fine Arts (B.F.A.) focused in Film/Cinema/Video Studies from University of Wisconsin-Milwaukee.
Oversee Health, Safety and Security for multiple sales markets. Follow up with store teams regarding safety training, security audits, internal/external loss prevention, and crisis management
versee sales floor and ensure a quality guest experience, while observing Boutique Associates and Key Holders in guest services. Assist with recruiting, on-boarding and training at all levels of boutique hierarchy. Coach peers in establishing quality guests experience with feedback, role playing, and demonstration. Enforce safety, health, and operational policies including cash and credit card handling, office routines, and product flow. Oversee product placement through visual merchandising to ensure profitability and reach daily, monthly and quarterly sales goals.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Enforce safety, health, and security rules. Establish and implement policies, goals, objectives, and procedures for their department. Merchandise products, using visual training and business reports, to increase profitability.
Research films and film festivals in consideration for the Milwaukee Film Festival in order to create spreadsheets with contact information and film synopses for festival managers. Worked as a volunteer during the festival by taking tickets, guiding people to seats, and selling merchandise in the lobby.