United Kingdom
A customer experience and community-focused professional with a creative edge, experienced in virtual and in-person events, social content creation and building engaged online communities across platforms like Instagram, TikTok and Skool. Strong background in client communication, attention to detail and delivering work people genuinely connect with, developed through running a successful art business. Brings a proactive, solutions-focused approach from fast-paced environments, with the ability to problem-solve quickly and create thoughtful, high-quality experiences. Known for picking things up fast, going the extra mile and making interactions feel more human.
As a self-employed artist, I’ve built and managed my own business from the ground up — wearing many hats along the way. My role goes far beyond creating art; it’s involved everything from marketing and customer service to content creation and financial management. I’ve developed a broad skill set that allows me to adapt quickly, think creatively, and work independently. Key responsibilities: • Developed and managed targeted ad campaigns to increase brand visibility and sales • Created consistent and engaging content across social media platforms to grow an organic audience • Researched trends and audience behavior to inform product offerings and marketing strategy • Negotiated pricing and commission terms with clients and businesses • Handled all customer communications and enquiries with a focus on clarity, professionalism, and care • Managed my own bookkeeping, invoicing, and financial planning • Traveled for commissions, events, and business opportunities This experience has made me highly adaptable, self-motivated, and confident in managing multiple responsibilities — both creative and operational.
Managed day-to-day operations for setting up meeting rooms and event spaces, ensuring the safe handling of large items. Coordinated pre-production meetings with cross-functional teams, including brand ambassadors, AV, and cleaning staff, to ensure smooth execution of upcoming events. Assisted in planning and coordinating company amenities, such as all-hands meetings, social media content for internal platforms, and logistical support for various workplace initiatives. Organized weekly and monthly virtual and in-person pop-up shops, liaising with local SMBs through email outreach. Managed routine tasks like organizing and overseeing risk assessments, health and safety documentation, and relevant insurance requirements for external vendors and contractors. Supported the training of new employees and participated in the Down Syndrome Ireland work experience program. Demonstrated strong multitasking abilities and problem-solving skills, ensuring quick resolutions to challenges. Conducted regular quality and safety audits across all event spaces to maintain high standards.
Onsite daily operations manager within Wok & Roll sushi & noodle bar in Barrow-In-Furness. Led daily operations, stock options and staff. Ensure development of our team by providing various training programs as well as managing staff attendance. Managed stock and cash flow day to day.