Cardigan, Wales, United Kingdom
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Fourth Hospitality were working on a migration project moving all the systems from a VB6 and Classic ASP platform to one based on a .Net 4.0 Framework utilising C#.net and ASP.net. The company as grown largely through acquisition and the primary aim of this project is to bring all the systems onto a single platform with a unified user interface. The project is using Agile and Scrum methodologies. Initially, my main task was to restructure the development department, introducing a new team structure and managing the transition from primarily a support function into one of development and support. I introduced clear role definitions for team leaders, project manager and developers and implemented a competency framework to give those in the department clear responsibilities and an understanding of what level performance was expected of them and their teams. A key part of my role is the coaching and mentoring of team leaders and senior developers, giving them guidance, feedback and direction.
Overview of role: Responsible for managing a systems support team of 25 developers onshore and 15 offshore. Managing resources to support computer systems in a production environment and giving consultancy to systems in development. Work planning of defect corrections, enhancements and new development integration for legacy systems. Responsibility for identifying areas where operational improvement required and producing proposed solutions. Key responsibilities in this role include: Service availability of all selling support and supply chain applications/systems across the John Lewis estate - including stock control, supply chain, warehouse management, ordering, receiving and electronic data interchange. Account management for RedPrairie DLx Dispatcher warehouse management system used throughout John Lewis supply chain. Service management transition of new systems from development to production
The Gift List system is the UK’s most popular wedding system supporting in excess of 40,000 weddings each year. Managed the development of the system enhancements to allow on-line wedding list compilation in conjunction with johnlewis.com
Line managing and work planning of a team of 6 home-workers and 10 junior programmers. Delivery of technical training and personal development skills to graduate recruits. Responsibility for allocation of programming resources to key projects.