Little Rock, Arkansas, United States
Passionate healthcare and tech professional with over a decade of experience bridging the gap between clinical expertise, operational efficiency, and technology solutions. I have a proven track record of consulting with executives, implementing SaaS systems, and optimizing workflows across healthcare and government organizations. Currently pursuing opportunities in tech sales and solution consulting, I leverage my background in nursing, clinical consulting, and administrative leadership to help organizations adopt systems that streamline operations, improve compliance, and drive measurable results. As a young woman of color entering the tech space, I am committed to bringing diverse perspectives, innovative problem-solving, and a consultative approach to every client and team I work with. I thrive on connecting people with the right solutions and creating impact that matters — whether through technology, process improvements, or empowering teams to succeed. Let’s connect! I’m eager to learn, collaborate, and contribute to meaningful tech solutions that make a difference!
Serve as a trusted consultant to executives, administrators, and interdisciplinary leadership teams across multiple healthcare facilities, guiding adoption of state-level compliance and clinical workflow standards. Lead needs assessments and deliver strategic recommendations to improve efficiency, reporting accuracy, and regulatory alignment in long-term care and hospital settings. Act as a liaison between the Department of Human Services and healthcare providers, translating complex policies into actionable guidance for executives, directors, and staff. Partner with cross-functional teams to design and implement workflow improvements, aligning people, process, and technology to achieve measurable operational gains. Conduct executive-level presentations and written reports, providing data-driven insights that inform budgeting, staffing, and system adoption decisions. Deliver training and consultative support to providers and facility leaders, ensuring consistent adoption of compliance protocols and best practices. Recognized for building strong relationships with high-level stakeholders and driving collaborative problem-solving that reduces compliance risk and enhances care delivery.
Conducted consultative assessments for patients, collaborating with internal teams to recommend tailored care and treatment solutions. Facilitated referrals and pre-certifications, ensuring accurate documentation and compliance with CMS and payer requirements. Delivered staff training and education sessions for 20+ clinicians and nurses, improving efficiency and patient intake workflows. Partnered with executive leadership to streamline administrative processes and ensure alignment with organizational standards.
Acted as a consultative advisor to patients and caregivers, delivering education on surgery aftercare and recovery plans. Supported anesthesiologists and surgeons with workflow optimization, streamlining intake, assessment, and discharge processes. Collaborated with a team of 10+ staff to coordinate treatment plans, ensuring smooth patient experiences across pre- and post-op care. Evaluated and presented data-driven reports on patient satisfaction, infection control, and workflow outcomes to leadership.
Consulted with patients and families, providing education and presentations on care plans, neonatal health, and compliance requirements. Partnered with interdisciplinary teams and hospital leadership to improve workflow efficiency and patient documentation. Managed high-volume patient care (300+ per quarter), translating complex clinical needs into actionable solutions for staff and administrators. Led adoption of EMR updates and ensured compliance with CMS and managed care documentation standards.
Managed patient medical records and administrative workflows across multiple systems (CHCS, AHLTA, MEDPROS), ensuring data accuracy, compliance with HIPAA, and seamless information sharing across departments. Partnered directly with senior officers, physicians, and healthcare leadership to coordinate medical operations, align documentation with policy, and resolve workflow inefficiencies. Delivered consultative support to commanders and unit leaders, interpreting healthcare regulations and advising on compliance, readiness reporting, and process improvements. Trained new personnel on digital systems, documentation protocols, and security standards, boosting accuracy and efficiency across the unit. Collaborated cross-functionally to prepare operational reports and presentations that informed executive decision-making.