Downers Grove, Illinois, United States
• Develop, nurture, and grow customer portfolio in line with the company's solicitation strategy. • Continually develop greater value, communicate new opportunities and build professional relationships which will enable customers to grow their business. • Utilize sales strategies and techniques to develop relationships and generate demand for Hub Group solutions from existing clients. • Proper management and documentation of activities utilizing the Hub Group CRM. • Conduct on-going follow-up to customers. • Individual contributor that will service as liaison between account management, operations, outside commercial sales force, and pricing departments. • Key collaborator among all essential departments to ensure best solution provided to targeted clients. • Knowledge of multiple modes of transportation, but not limited to: IML, OTR, Dedicated, LTL. • Problem solver that sets the initiative for Hyper growth as the company continues to grow as a multi-modal transportation supplier.
•Manage Fortune 10 customer account to ensure solution satisfaction while enhancing company margin. •Develop proactive relationships with the customer, vendor and internal teams by quickly resolving business challenges. •Maximize Hub Group profitability and reduce customer cost exposure by working with internal teams to manage processes. •Maintain quality service by monitoring analytics and applying them to mutually agreed upon standards. •Manage, monitor and report all orders and order maintenance from the customer. •Created a training manual for new hires that join the team.
•Plan and coordinate attendees for events in Chicagoland area, including logistics and the shipment of materials. • Communicate closely with all applicable parties within the company, including the office managers, upper management and office staff. • Proofread marketing documentation to check for spelling, grammar and syntax errors. • Coordinate resources to craft marketing plans for various projects including events. • Develop partnerships with local businesses to secure third party promotions. • Cultivate and manage relationships with key clients, vendors and community partners. • Key holder for all 16 locations in the Chicagoland area.