Greater Rome Metropolitan Area
Dynamic and results-oriented Commercial Operations & Business Management professional with over 10 years of experience across multinational environments (Food, Retail, and Pharma/Beauty). Proven ability to successfully combine commercial negotiation and stakeholder management with deep expertise in cross-functional coordination, process optimization, and data-driven insights. A pragmatic professional skilled in managing digital workflows (SAP, CRM, PLM) and executing market strategies to maximize profitability, streamline operations, and build strong, collaborative business partnerships.
Manage a team of 15 people Responsible for Order To Cash process and Trade Policies applications Business improvment projects implementation Team optimization & restructuring Change agent of the cultural change process Main contact for Commercial, S&OP and Logistic Departments
Manage a team of 11 people Responsible for Corporate Go To Market, Digital Assortment and Sample Mgmt Dept Design and implementation of new SAP integrated tools to support digitalization and increase effectiveness of corporate startegies delivery to local markets Business Intelligence reporting development to support top management decision-making Monthly Brand review with Product, Marketing and Planning team
Manage a team of 3 people Responsible for digital assortment management across Regions, Channels & Sales Order acquisition tools Sample management and policy definition for Sales Rep bags and Showrooms Point of contact for market requestes of exclusive products & commercial initiatives
Dermocosmetics sector Order To Invoice process cycle management Support and coordinate Front Office external service provider and KPI monitoring Commercial policies execution
Order To Invoice process cycle management Support and coordinate European 3rd party service distributor Monthly Demand Planning review process management Supply Chain integrity program contact: trade out/PT review and monitor with HQ
Sales Force Effectiveness: segmentatio & targeting, bonus schemes, commercial target CRM and Data warehouse business administrator, training to Sales Force on application Market Research and insight generations Reporting, Sales Forecast, Budget process and Business Cases deliverable
CRM and Data warehouse user analysis, report develop, monitoring and supporting Sales Force activity: Market implementation - 70% reduction in process time thank to automation process improvement - 80%reduction in request of analytical support Loss of Exclusivity dashboard development Sales analysis and forecast: Consistent and on time reporting Business case deliverable (Parallel Trade, Loss Of Exclusivity, new launches) Market Research Responsible for realization with external agencies of quantitative and qualitative researches. Support definition of commercial and communication strategies.