Bradninch, England, United Kingdom
As an Occupancy Planning and Management Lead I play a pivotal role in shaping how space is utilised, experienced, and optimised across an organisation’s real estate portfolio. I take responsibility for developing and implementing data-driven occupancy strategies, to ensure that the workplace supports business needs, employee wellbeing, and the organisations financial efficiency.I combine analytical rigour with strategic insight — translating headcount data, utilisation trends, and business requirements into actionable workplace solutions that enable smarter, more flexible, and sustainable environments.
Led and developed a multi‑disciplined team of 10 (Project Managers, CAD specialists, Space Management) to deliver workplace services across UK, EU, US, and India. Directed governance and compliance, producing SLA and KPI reports aligned with contractual requirements and presenting monthly Service Line Reviews to senior stakeholders. Expanded global space booking capability, successfully rolling out systems from UK operations into EU, US, and India, improving efficiency and user experience. Delivered BAU and large‑scale projects, coordinating cross‑functional teams to meet deadlines, budgets, and quality standards. Implemented continuous improvement initiatives, embedding SMART objectives, process documentation, and customer‑focused practices that enhanced service delivery. Optimised workplace planning and utilisation, leveraging CAD and space management expertise to improve resource allocation and reduce operational costs. Strengthened stakeholder relationships, ensuring clear communication, influencing consensus, and driving collaboration across diverse business units.
Global technology company Management of UK Space Data in MRI Manhattan and later Tririga, including allocations and employee locations Supporting Global usage of IWMS systems, training other users, and producing documentation to ensure consistent approach globally Supporting client throughout COVID with social distance planning and return to work
Management of Client Drawings, ensuring consistent approach to Space Standards, Drawing Office Procedures and links to Space Management System (Archibus AFM) Team Management of Space Planners, Space Management and Space Booking (Condeco / Eptura Engage)