Auckland, Auckland, New Zealand
• Highly motivated and results focused, with strong leadership, communication and commercial management skills. Passionate about exceeding customer expectations, continuously improving and innovating, and about achieving the organisation’s objectives. • Ability to influence others so their objectives are aligned with the strategic direction and purpose. Proactively leads change within an organisation. • Leads by example and works with champions within the organisation to bring innovation to everyday life. • Develops strong relationships with team members, understands their strengths in terms of delivering to the business needs. Provides specific coaching and development opportunities. • Abides by sound project management principles whilst enjoying the challenge of creating order from chaos. • Plans intelligently and organises well, maintaining a clear focus on outcomes. As a result, consistently delivers targets on time and within budget. • Sound IT Procurement and Vendor Relationship Management. Excellent contract negotiating skills and always ensures adherence to service levels by third parties. • Clear understanding of the management of budgets with a preference for upward transparency in the allocation of resources. • Demonstrates careful management of the organisation’s assets and resources.
This role works closely with the CEO and Executive team with management and rollout of various strategic projects within JAVLN. Evaluate and implement the security and compliance framework and manage on an ongoing basis use of the framework and conduct annual compliance audits and reporting. Conduct research on specific opportunities and prepare written reports. Evaluate and provide recommendations on procurement processes and resolve issues with key suppliers.
JobDone is a new innovation for the Primary Sector. It’s a cloud based productivity tool that allows farming businesses to manage people & tasks safely and efficiently. It becomes the online operations manual and record keeping system that can integrate with other systems to become the single, most effective tool for the farm whilst tackling compliance challenges. My responsibilities include the development and implementation of a strategy to ensure JobDone becomes the solution of choice in the primary sector. This includes the creation of partner programs to ensure trusted advisors and consultants can finally suggest a solution for farmers to better manage their operations while having access to real time information themselves to make more timely recommendations.
Responsibility for development and growth of the Brocade business within New Zealand and Pacific Islands.
The purpose of the role is to strategically plan, lead and manage the provision of high quality information technology and telecommunication services that are reliable, relevant and cost effective, to 20,000 students, 1,400 staff via an IT department of 30 people. Responsibilities: • Provide direction to future plan, manage and strategically align ICTS with business and academic priorities • Ensure ICT infrastructure has the capability to meet MIT’s strategic and operational objectives • Develop and lead ICTS continuity plan by ensuring that ICT systems are maintained securely and can be recovered within agreed timescales • Continuously improve the quality of ICT services delivered to MIT by establishing performance objectives, engaging all stakeholders and developing the strategy to ensure goals are achieved • Ensure that the Health and Safety Policy is considered in all planning, execution and delivery Achievements: • Achieved Strategic Objectives Designed and delivered solutions which worked for all service and teaching departments and which demonstrated an active commitment to the quality of the students’ aspirations, learning and achievement. • Customer Service excellence Implemented the “Customer First” transformation program across the team utilising the ITIL framework to drive a major shift to excellent customer service and business focus, as evidenced by stakeholder feedback. • Reduced Expenditure Developed a server consolidation and virtualisation program resulting in a 30% reduction in capital expenditure on BAU. Enabled Collaboration • Ensured a shared services model is embraced by all departments. This has assisted in the cross functional sharing of best practice among teaching departments particularly with the rationalisation of the software suite. Additionally achieving annual operating surpluses year on year. • Increased Non-Base revenue providing consultancy and support to a local school. Created a repeatable model for delivering cloud services
The purpose of the role was to develop and maintain MIT’s communications resources including network infrastructure, telephony services including audio/video and cellular, data network, intranet and Internet services Responsibilities: • Lead, and develop staff in the Communications team • Work with ICTS Manager to plan capacity of systems and develop disaster recovery plans • Translate strategy to operations plans and activities for the Communications team • Provide leadership for the technical direction of the communications team • Liaise with front line and technical managers to implement changes to systems • Consistently review Institute communications requirements with ICTS Manager, as requirements increase in scope, reliability and quality • Review and monitor security systems and access to communications and computer systems Achievements: • Strategically planned and implemented MIT’s high speed, fully resilient core network infrastructure to facilitate the use of converged technologies such as voice and HD video. • Designed and project managed the build of both ICTS ‘carrier grade’ data centres • Project managed satellite campus ICT installations. • Developed a strong focus on deliverables: In particular the design and implementation of VoIP telephony has reduced the time taken to implement moves and changes as well as reduce cost by $23K per annum on the previous service level agreement. • Acting ICTS Manager when required including representing MIT in ITP collaborations. This included the Metro BEngTech degree and the joint venture for the Centre for Health Services Innovation "KoAwatea" at Middlemore Hospital. • Led a team of up to 15 committed motivated technicians. I lead by example with a firm belief in my abilities, this transcends to my staff that have all shown a high level of ability and commitment. • Represented ICTS externally: Conference presenter, ICT management and procurement groups.
To develope and maintain MIT's network infrastructure such that it is reliable, scaleble and resilient. This includes the installation of data cabling, ethernet switches, routers and their configuration. To manage and maintain MIT's telephony and communications systems.
Manufactured, Installed and maintained Air Handling units and Chillers