Vaughan, Ontario, Canada
I am a Biomedical Engineering Technologist with extensive experience and professional licences in both the healthcare and mechanical fields. Given my diverse background, I am able to use the multidisciplinary skills I have learned to continue to deliver customer satisfaction and service excellence.
Troubleshooting complex medical devices, assisting with clinical and technical challenges, and maintaining a safe customer-focused environment. • Assumed responsibilities of all ICUs, Mental Health Departments as well as some Medicine Floors • Assisting as a backup in clinical areas such as Operating Room, Pre/Post Op and Post Anesthesia Care Unit (PACU) • OEM trained to participate in the preventive and corrective maintenance of over 2000 Infusion pumps • Assisted in projects such as upgrading of Philips Patient Monitoring Systems and department relocation changeovers, including go-lives
Canadian Primary Service Representative for Nanosonics Trophon EPR and Trophon 2 (Multivendor device) - Performed all Canadian repairs and PMs which required parts replacement - Managed loaner/ rental pool of Trophon devices - Streamlined service process to cut customer turnaround time - Acted as NSC Tool and Test Equipment Champion focusing on quality and results. - Contributed to health and safety and risk reduction as NSC Fire Warden - Trained to perform as backup in the Monitoring Solutions and Ultrasound modalities - Worked with other team members on projects to enhance the National Service Centre and help service teams throughout Canada
Repaired, maintained and performed preventive maintenance on a variety of medical devices throughout the entire hospital - Fostered relationships with clinical and non-clinical staff by listening to their concerns and acting accordingly, including education on proper utilization of equipment. - Maximized efficiency by systematically reorganizing the department’s spare parts and disposables. - Implemented Real Time Tracking Software (RTLS) database. - Updated Computerized Maintenance Management System (CMMS) to reflect new and moved equipment due to opening of new patient tower as well as due to COVID-19 planning. - Performed incoming inspections and documentation of new equipment.
Participated in planned preventative maintenance as well as demand service of Diagnostic Imaging equipment Participated in installation and setup of new patient monitoring systems
Prepared documents for the Office of Research Services, Innovation and Entrepreneurship (ORSIE)