Silou Keam

Digital Technology | Middleware & API Integration | Core Banking System | Payment Systems | Cloud Environment

Cambodia

About

I have over 15+ years of experience in banking technology, with a proven track record of delivering large-scale banking integrations and system enhancements across Cambodia’s leading financial institutions. I have strong expertise in collaborating with cross-functional teams, regulatory systems, payment channels, and third-party fintech partners.

Experience

  • Manager, Digital Technology at CCU Commercial Bank
    Sep 2023 - Present · 2 yrs 10 mos

    • Led business analyst and implementation mobile iOS/Android app and internet banking, as well as UX/UI improvements, enhancing performance, security, and customer experience. • Led and coached implementation of KHQR in mobile banking, enabling cross-bank QR payments across all supported payment use cases • Led and coached system integrations: between digital banking systems, Internal and external systems such as Bakong KHQR, Core banking, Credit Bureau, KYC platforms, and Card system. • Led Provided operational support by troubleshooting and resolving complex production issues related to payment transactions, APIs, and digital channels. • Coordinated SIT/UAT testing, release deployment, and digital product go-live activities. • Ensured compliance with NBC standards, cybersecurity guidelines, and bank governance.

  • Manager, IT Digital & Innovation at M.G.N Emperor Bank
    Feb 2020 - Feb 2023 · 3 yrs 1 mo

    • Assisted project sponsors and product owners in developing business proposals to initiate digital banking products • Technical Lead for the digital banking system architecture design and process flow. • Led system integrations: between digital banking systems, Internal and external systems • Led Provided operational support by troubleshooting and resolving complex production issues related to payment transactions, APIs, and digital channels. • Coordinated SIT/UAT testing, release deployment, and digital product go-live activities.

  • Senior Manager, Middleware System at ACLEDA Bank Plc.
    Jul 2016 - 2019 · 2 yrs 7 mos

    • Administered and managed ESB services and APIs, including troubleshooting • Gathered and analyzed business requirements to define integration solutions • Designed high-level data integration architectures • Developed complex integration flows (e.g., ISO8583 for ATM, mobile, and internal systems) • Delivered secure OpenAPI services (REST, SOAP, JSON, OAuth2, JWT) for partner integrations via public API. • Configured, enhanced, tested, and deployed real-time and batch interfaces. • Worked on system integration to enable cross-institute payments for projects including FAST, KOICA, BAKONG, NCS, PPWSA Bill, EDC Bill, CSX

  • ACLEDA Bank Plc. (6 yrs 2 mos)
    • Manager, Core banking system
      Feb 2013 - Feb 2016 · 3 yrs 1 mo

      • Maintained and developed new products and services on the T24 core banking system • Led and coached the T24 core banking team in functional development and operational support • Developed T24 core banking API generated from Enquiry and Version • Supported key modules including AC, FD, LD, MG, LC, DC, MM, COB, Ad- Hoc, Batch job processing • Provided technical support for core banking and digital channels • Performed daily system monitoring, GL reconciliation, and incident management • Assisted in implementing new banking features and services • Collaborated with vendors and contributed to ongoing project enhancements and support • Worked on T24 Patched updated, T24 Data migrated, T24 Version upgraded • Analyses & Troubleshoot issues

    • Assistant Manager, Core Banking System
      Jan 2010 - Jan 2013 · 3 yrs 1 mo

      T24 Migration from JBase to Oracle support. T24 Conversion from Anlongvil to UnitCode support

    • Officer, Core Banking System
      Jan 2010 - Apr 2012 · 2 yrs 4 mos

      Temenos T24 Development and Operation support.

  • Web Master and Designer at SORPHORN Media & Magazine
    May 2008 - Feb 2010 · 1 yr 10 mos

    • Worked as a computer technician, providing hardware and software support. • Developed and maintained websites for news and magazine companies, including publishing daily articles • Managed web hosting and C-Panel administration • Designed branding materials, including artwork and brochures