Hopkins, Minnesota, United States
I’m an operations leader who thrives at the intersection of people, process, and execution. My background spans marketing, operations, and systems leadership, with experience in both large enterprise environments and growing, hands-on businesses. That mix has shaped how I lead: practical, collaborative, and focused on building systems that actually work in the real world. Currently, I serve as Operations Manager at Bees Industrial Services, where I oversee end-to-end business operations across sales, customer service, logistics, supply chain, and procurement. My role centers on creating structure where it’s needed, improving processes that slow teams down, and supporting sustainable growth through scalable systems and strong cross-functional collaboration. Previously, I spent nearly a decade at Best Buy, where I led marketing operations and media execution initiatives, partnered closely with cross-functional teams, and supported large-scale planning, process improvement, and high-stakes initiatives (including peak holiday operations). That experience sharpened my ability to translate strategy into execution and manage complexity at scale. What I’m known for: • Building efficient, repeatable processes • Leading cross-functional teams through change • Bridging operations, marketing, and technology • Improving clarity, communication, and execution I’m motivated by work that makes organizations run better, empowers teams, and delivers meaningful results for customers. I enjoy tackling messy problems, bringing structure to ambiguity, and helping businesses grow in smart, sustainable ways.
• Overseeing end-to-end business operations across sales, customer service, logistics, supply chain, and procurement • Lead and support cross-functional teams, including shipping & receiving, office operations and marketing • Manage vendor and customer relationships, ensuring reliable sourcing, on-time fulfillment, and strong partnerships • Drive operational efficiency and process improvement, implementing scalable systems and best practices to support growth • Blend operations with marketing, e-commerce, and brand strategy to support customer-focused growth and change
Personal time to re-evaluate professional career.
• Managed quarterly planning for select marketing vehicles inclusive of production milestones, message allocations and vehicle set up in source system • Developed content, tools, and processes to support the ongoing Marketing Optimization efforts • Generated strategic efficiency opportunities, creates visual aids and trains end users • Supported efforts to translate business requirements into technology or process improvements • Black Friday Project Lead supporting distinct process and tool needs for Ads and Events during the Holiday • Collaborated with cross-functional partners to identify and improve current tools and processes • Created and manage reports to track process adherence and message utilization
• Developed and cultivated cross-functional relationships with multiple internal and external teams • Managed the assembly and validation processes of Best Buy’s promotional offer content • Troubleshot and resolved both strategic and systematic issues • Provided valuable feedback regarding existing tools and processes to help implement promo planning tool • Created, maintained, analyzed, and reported on weekly ad processes and content • Utilized multiple tools and databases to identify and update offers requiring data association • Evaluated and processed all late offer content change for several business categories
- Created and maintained product brochures, business cards, equipment labels, and general marketing materials - Directed the production and delivery of sales and customer focused reports - Planned and oversaw tradeshow strategy, logistics, execution, and followup - Managed online presence: website content and analytics, online store, email inquiries, industry website marketing, and social media - Trained new employees in CRM program and company systems
- Created and managed an online store for company equipment - Responsible for customer data management and list/report generation - Assisted in email marketing, tradeshow management, lead management and tracking
- Supervised 30 staff members and 140 campers - Scheduled and successfully led meetings, camp programs and activities, religious services, and staff appreciation - Followed budget for 7 weeks of programming and an overnight trip