Shanghai, China
I am a service and user experience designer with background major in service and product design. I‘m a big advocate for user-centred design, my goal is to create valuable, innovative and accessible products and services that meet user needs, business strategies and technologies. I am passionate about turning complex problems into simple solutions. Specialities: Service and UX Design, User Centred Research, Workshop Facilitation, System Thinking, User Personas, User Journeys, Storyboarding, User Flows, Low/Mid-fidelity Wireframes, Prototyping, Usability Testing, Visual Design, Service Blueprint, Business Canvas, Value Proposition