Gorakhpur, Uttar Pradesh, India
Senior Claim Expert at Policybazaar.com, with expertise in health cashless claim management. Skilled in handling cashless reconsideration cases, coordinating between hospitals and insurers, and ensuring smooth claim settlement. Strong knowledge of insurance guidelines and processes with a focus on accuracy, timely resolution, and empathetic customer support.
Manage end-to-end cashless health insurance claims, ensuring adherence to insurer and TPA guidelines. Handle reconsideration cases by reviewing rejected or queried claims, validating documents, and coordinating for re-evaluation. Act as a single point of contact for customers, providing timely updates, clear explanations, and resolution-oriented support.