Delhi, India
🔧 ServiceNow Platform Developer | 3+ Years | CSA & CIS-Data Foundations Certified I build, automate, and integrate enterprise workflows on the ServiceNow platform across ITSM, HRSD, SPM, and Employee Service Center (ESC) modules. 💼 What I do: • Design and develop Service Catalog items, Subflows, and Actions in Flow Designer — built for reuse and scalability • Implement HRSD solutions: automated HR flows, HR catalog items, and data access restrictions for People/HR data • Deliver SPM implementations with SAP system integrations, interface logging, and flow-level tracing • Build and manage integrations: ServiceNow ↔ Azure AD (user provisioning), REST APIs, custom spokes, AD/LDAP, and in-house applications • Develop custom widgets on Employee Service Center and Service Portal • Handle instance upgrades, mid-server configuration, and port management • Create inbound and outbound email actions tailored to business requirements • Lead client-facing calls — translating requirements into technical solutions 🏅 Certifications: • ServiceNow Certified System Administrator (CSA) • ServiceNow CIS – Data Foundations (CMDB & CSDM) 🛠 Technical Skills: ServiceNow · ITSM · HRSD · SPM · ESC · Flow Designer · Subflows · Business Rules · Script Includes · Client Scripts · UI Policies · REST Integration · Azure AD · LDAP · Custom Spokes · Mid Server · Service Catalog · CMDB · CSDM · JavaScript · GlideRecord · GlideAjax 📍 Open to: ServiceNow Developer roles | Remote / Hybrid | India & Global opportunities Let's connect if you're hiring for ServiceNow or looking to discuss platform improvements!
Working as a ServiceNow Platform Developer responsible for end-to-end design, development, and delivery of enterprise ServiceNow solutions across ITSM, HRSD, SPM, and ESC modules. Key Contributions: → Developed scalable Service Catalog items with automated workflows using Flow Designer → Designed reusable Subflows and Actions that function across multiple business use cases → Implemented HRSD module: HR catalog items, automated flows, and role-based data restrictions for HR/People data → Led SPM implementation with SAP system integration and logging via interface and Flow Designer → Built integrations: ServiceNow ↔ Azure AD (user provisioning), REST APIs, custom spokes, AD/LDAP, and in-house applications → Migrated Service Portal to Employee Service Center (ESC) platform → Developed custom ESC widgets for management visibility and data reporting → Engineered a fix script to resolve a business-critical issue with complex multi-module dependencies → Configured and managed Mid Servers and port settings → Created outbound and inbound email actions per business requirements → Led client requirement-gathering calls and provided development status updates → Managed instance upgrades, resolved post-upgrade issues, and identified improvement areas Technologies: ServiceNow · Flow Designer · REST API · Azure AD · LDAP · SAP · JavaScript · GlideRecord · CMDB · CSDM · HRSD · SPM · ESC