Dasmariñas, Calabarzon, Philippines
Messer Gases • WIP
Mallinckrodt Pharmaceuticals • WIP
Junior Network Engineer Intern at Motortrade Nationwide Corporation, I assist in maintaining and optimizing network infrastructure to ensure reliable and efficient connectivity. My responsibilities include supporting network troubleshooting and performing routine maintenance. • Reducing workload burden and allowing for increased focus on higher-priority assignments. • Sorted and organized files, spreadsheets, and reports. • Reduced response times for customer inquiries by optimizing support team workflows and utilizing efficient ticketing systems. • Streamlined the ticketing system by consistently updating tickets with detailed information, allowing for quicker resolution times and escalation.