Canada
With over 13.5 years of cross-sector leadership experience in project management, analytics, and strategic transformation, I specialize in bridging the worlds of public policy, health system improvement, and data-driven decision-making. My work has spanned the health, government, public and non-profit sectors, consistently focused on improving patient outcomes, advancing equity, and driving measurable system-level impact. I hold an MSc from the University of Calgary and certifications in PMP, Prosci Change Management, PSMI and SSM. I’ve led 80+ complex projects, managed portfolios up to $7 million, and built strong stakeholder coalitions across ministries, industries, Indigenous communities, and national partners. My work integrates privacy-first governance (FOIP/HIA), KPI-based performance frameworks, and inclusive engagement strategies—such as co-developing Indigenous-informed indicators. Notable achievements in 2024 include leading a Mental Health event for 200 attendees in Calgary Zone across 48 organizations, leading a financial strain project that won a Patient Experience Award in 2021, designing a mentorship program, and building workforce strategies. My work has earned recognition from colleagues, directors, and managers, and I’ve been honored with the Best Students Award during my academic journey. I am also the author of two first-author journal publications. I am committed to delivering high-quality patient care with empathy, while continuously enhancing my skills to benefit both my organization and the communities we serve. Volunteering with the PMI local chapter and Toastmasters Executive Committee for several years has been a fulfilling part of my journey in community service. Proficient in project, program, change and process management, I have managed a variety of complex strategic and Indigenous initiatives, including large-scale transformation projects up to $7 million. I am skilled in leading teams and collaborating with local, provincial, and national stakeholders across diverse environments—Waterfall, Agile, and Hybrid. In addition to project management tools like MS Project, Smartsheet, and JIRA, I leverage QI and change management tools such as fishbone diagrams, PDSAs, ADKAR, and Mural to drive process improvements and stakeholder engagement. I also bring advanced proficiency in MS Office, statistical software (Alchemer, SPSS, STATA). With a passion for continuous growth and learning, I am eager to drive results that improve both organizational performance and the quality of care for our communities.
•Lead cross-departmental initiatives (e.g., Off-site Levies, Whitehorn TOD, Standard Conditions Library) aligned with City Council directives, Municipal Development Plan, Calgary Transportation Plan, and Annual Service Plans. •Manage end-to-end project lifecycles using Agile and Waterfall approaches; develop charters, risk registers, stakeholder maps, and implementation roadmaps. •Provide regular updates to senior leadership through executive dashboards, strategic briefs, and KPI reports. •Coach and mentor internal team members; manage performance monitoring, and cross-team collaboration. •Establish project governance, identify interdependencies, and facilitate alignment with city-wide strategic priorities. •Champion inclusive service delivery by embedding equity, anti-racism, and reconciliation practices into project execution.
• Lead strategic initiatives across Mental Health, Indigenous Health, and Patients’ Medical Home portfolios, promoting team-based care and health systems integration, while ensuring alignment with AH mandates. • Build and leverage relationships with Indigenous communities and stakeholders to support policy development. • Spearhead collaboration efforts to align government Indigenous health initiatives and service integration strategies. • Develop governance frameworks & policy recommendations that integrate Indigenous health priorities, aligning with provincial and federal policies (e.g., Jordan’s Principle, TRC Calls to Action, UNDRIP, AHS Indigenous Health Action Plan, Alberta Health Indigenous Primary Health Care Advisory Panel final report). • Lead Indigenous health engagement, including forming steering committees and organizing Truth & Reconciliation events such as Blanket Exercises, Elder Sharing Circles, and Indigenous Health Forums • Prepare executive presentations and detailed reports for key stakeholders. • Create robust KPIs, data dashboards and metrics while conducting extensive data analysis. • Recruit patient advisors to provide recommendations thereby incorporating patient voices and recommendations to reduce the gap between primary and community care. • Conduct strategic candidate interviews and evaluation, leading to the successful recruitment of top talent for high-impact priority projects. • Create staff development plan for 15 employees, thereby supporting staff member's career goals and the organization's business needs
• Managed $7M+ national healthcare transformation initiatives, integrating anti-racism and cultural humility frameworks in cancer screening projects. • Incorporated First Nation, Métis, and Inuit recommendations into cancer screening initiatives across multiple provinces. • Conducted policy analysis, risk mitigation, and stakeholder engagement to enhance equitable healthcare access. • Provided executive-level strategic recommendations on procurement, governance, and policy adoption. • Conducted change readiness assessments, ensuring smooth policy implementation and adoption. • Provided strategic guidance on procurement, contract negotiations, and stakeholder alignment. • Integrated Canadian Strategy for Cancer Control (CSCC), priority actions, and enablers to attain business plan outcomes and corporate plans. • Built robust dashboards and analyzed comprehensive project data while tracking scope, schedule, budget, and milestones utilizing Project Web App and MS Project. • Prepared presentations for executives and completed third-party reports for Health Canada.
•Prioritized requirements, deliverables, milestones and KPIs utilizing organizational strategic vision and Systems Transformation Framework. •Created project plans and key documents to operationalize youth crisis services in six communities (Victoria, Nanaimo, Cowichan, Port Alberni, Port Hardy, Campbell River). •Tracked risks, issues, actions and decisions, and recommended innovative solutions. •Utilizing BC Health Quality Matrix, select and categorize key performance indicators. •Created SharePoint site for CYMHSU projects, project documents and version control. •Created status reports and dashboard for project team, project sponsor, steering committee, and quarterly reports for Ministry of Health. •Trained and coached project team using innovative project management and change management approaches. •Effectively communicated sponsor and project priorities and presented at various meetings. •Engaged internal and external stakeholders (CYMH, contracted stakeholder, community agencies) to solicit feedback on patient journey map. •Collaborated with key stakeholders for admission, discharge and transition to ensure clinic to community continuum. •Subject matter expert providing recommendation on project tools, tactics and strategies and increase organization-wide Project Management Maturity . •Drafted briefing note and obtained approval for operational teams to start using electronic patient charting for patients for continuity of patient information.