Shuhan Nancy Jiang

Master’s Candidate at Harvard GSE | First Class Honours, UCL

Greater Boston

About

Graduate student at Harvard University studying Learning Design, Innovation, and Technology. Passionate about building products at the intersection of instructional design, AI and user experience. Open to opportunities in product management, learning design, UX and all related fields. Always happy to connect!

Experience

  • AI Learning Design Intern at Ello
    Jun 2026 - Present · 2 mos

  • Harvard Graduate School of Education ()
    • Student Advisory Board Member
      Jan 2026 - Present · 7 mos

      Serve as a liaison between students and program advisors, representing cohort perspectives in discussions while co-leading the planning and execution of community events to strengthen engagement and connection.

    • Student Consultant — Formative Evaluation Project (Zoo New England)
      Jan 2026 - Present · 7 mos

  • Co-Founder, Lead Instructional Designer at ClearContent AI
    Aug 2025 - Feb 2026 · 7 mos

    ClearContent AI is designed to help multilingual and English Language Learner (ELL) students better understand academic content in real time, bridging the gap between classroom instruction and real comprehension through AI-powered scaffolding. The tool integrates key instructional design principles including scaffolding, adaptive explanations, and active learning into an AI-powered environment that supports vocabulary development, comprehension, and student progress tracking.

  • IOE - UCL's Faculty of Education and Society ()
    • Student Representative
      Oct 2023 - Sep 2025 · 2 yrs

    • Researcher
      Sep 2024 - May 2025 · 9 mos

      Research Title: Online Learning Experiences of High School Students with Depression During the COVID-19 Lockdown in Shanghai - Supervisor: Kusha Anand - Designed and conducted semi-structured interviews with 10 – 15 high school students in Shanghai, delving into their online learning experiences during the COVID-19 lockdown.

    • Research Assistant (UCL EPSURF Project)
      Apr 2024 - Jun 2024 · 3 mos

      - Supervisor: Jd Carpentieri - Conducted thematic analysis on qualitative interview data from 30 participants, drafted a detailed 10-page report to highlight key findings. - Developed and presented the qualitative methodological designs to first-year Education Studies students, earning recognition for clarity and engagement.

  • CamExpress Educational Consultancy ()
    • Intern
      Oct 2023 - Aug 2025 · 1 yr 11 mos

      - Conducted needs analysis with 30+ staff across Operations and HR, leading a 4-month end-to-end redesign o fragmented workflows into a unified platform using workflow automation platforms, cutting task completion time by 67% and reducing coordination errors by 30%. - Translated stakeholder needs into 10+ core data fields and end-to-end workflow logic through detailed business analysis; analysed 500+ historical records to prioritise roadmap decisions, enabling partial process automation and improving overall operational efficiency by 25%.

    • University Admissions Coordinator
      Aug 2023 - Mar 2024 · 8 mos

      Managed end-to-end applicant communications as primary liaison between students and overseas universities, coordinating responses across 30+ institutions and maintaining a 95% follow-up rate throughout each admissions cycle.