City of Johannesburg, Gauteng, South Africa
Strategic and forward-thinking digital transformation leader with extensive experience guiding complex organisations (public and private enterprises) through business process optimisation and technology enabled transformations. I bring a proven ability to align technology investments with enterprise goals, delivering measurable business value across both private and public sectors. With deep expertise in best-practice frameworks, agile delivery, and stakeholder engagement, I’m well-positioned to shape technology strategies, enable operational excellence, and lead enterprise-wide transformation. A natural connector between business and IT, I simplify the complex, foster innovation, and drive the successful adoption of digital programs.
1. Leads a team of functional ServiceNow consultants in the design and implementation of business process improvement strategies towards digital transformation. 2. Accountable for the Q-Journey Value Delivery Framework, used to operationalise strategic digital transformation initiatives. 3. Support enhanced execution efficiency, reduced project cycle times, boost adoption rates, and deliver cost savings for our company and clients. 4. Create, innovate, lead and sell process consulting offerings for Process Maturity Assessments, Business Cases, Value Realisation, Testing, OCM, and Customer Experience driving business outcomes and maximising ROI on digital initiatives. 5. Build and maintain strong client and partner relationships, providing thought leadership in the industry. 6. Drive consulting sales and presales across Middle East and Africa.
🖤Untangle the “Knot” ♥️Family Law Mediation 🇿🇦 ♥️Divorce Settlement Agreements ♥️Parenting Plans ♥️Maintenance Agreements Member: SAAM (S.A. Association of Mediators) Member: ADR International Register (Mediator and Negotiator) NABFAM Accredited
♟| CIOAdvisory | IT Strategy ⚙️| Digital Transformation 📃| GRC | Audit | Quality 💻| ITServices 📊| BRM |Program,Project,Portfolio 🚦| Analysis | Testing
Headed up IT Governance, Risk and Compliance (GRC) serving on various committees to manage the IT GRC in line with Enterprise GRC.
Strategic technology adviser to TFR business prioritising Technology investments, ensuring ROI and Business Value realisation.