Shruti Sethi

Healthcare, Life-sciences and AI Leader @ Salesforce | Wharton MBA

Seattle, Washington, United States

About

With US and APAC experience in management consulting and the technology sector, I currently serve as an experienced leader, mentoring high-performing teams. My expertise lies in addressing complex business challenges for Fortune 50 companies. I have enabled rapid operational and cost transformations, rolled out new products to unlock revenue and profitability growth, and designed Digital and Go-to-Market strategies. Specializing in Digital Transformation Strategy and Ops initiatives for Health and Tech companies across the United States and Asia-Pacific, I have multi year experience leading and collaborating with cross-functional teams across engineering, marketing, product management, operations, and sales to deliver projects and results. My academic background includes an MBA in Business Analytics (STEM) from The Wharton School and a Bachelor's degree in Economics from St. Stephen’s College, Delhi University, and the London School of Economics. Throughout my career, I have enabled notable milestones, including launching and scaling a People Analytics dashboard, leading digital strategy and roadmaps for multi-billion companies, and driving >$100M in savings for customers through strategic operations and member experience. Passionate about societal benefits, I lead key projects to contribute positively — organizing charity auctions across Asia and the US, and co-founding a social impact startup. Outside of work, you will find me practicing yoga, teaching dance, and exploring global cuisines. If you share my passion for Digital Strategy, Responsible Technology, and Societal impact, I invite you to connect with me.

Experience

  • Salesforce (Seattle, Washington, United States)
    • Senior Director - Solutions Services Team Lead for Healthcare and Lifesciences
      Feb 2026 - Present · 6 mos

      - Expanded remit and role from leading strategy to holistic go-to-market solutions team - Led a team of go-to-market experts in strategy, solutions, and architecture for Healthcare and Lifesciences. - Enhanced customer success through the Salesforce platform, driving adoption of existing tech solutions. - Defined operational models, value metrics, and roadmaps to foster improvements and innovation.

    • Senior Director - Healthcare & AI Business Strategy
      Jul 2024 - Present · 2 yrs 1 mo

      - Shape long-lasting innovation for Professional Services customers - Lead go-to-market strategy for healthcare clients - Unlock North Star goals in large-scale healthcare implementations - Drive success in early AgentForce POCs leveraging Generative and Predictive AI with ethics

  • Kearney (Full-time · 3 yrs)
    • Sr. Manager - CHRO & CMO Initiatives: Generative AI
      Dec 2023 - Jul 2024 · 8 mos

      Led Internal Transformations around Talent Management and AI / Agentic Projects Led presentations for Board of Directors / C-suite to secure approvals for launching new KPIs for Talent Management Managed and mentored cross functional teams across strategy, technology and product. Established new team, op-model and KPIs for Talent Management and Internal Agentic Projects Drove a multi-million$ impact on productivity and topline through Generative AI MVPs Enabled higher internal adoption, communications and training Defined governance and guard rails of Generative AI usage for safe and sustainable adoption.

    • Manager - Healthcare Industry Strategic Accounts
      Dec 2022 - Dec 2023 · 1 yr 1 mo

      Led Payer, Provider Healthcare Industry transformations - operations efficiency, technology and growth. Led a cross-functional team to roll out the People Analytics Dashboard, to drive improvement in Diversity and Inclusion metrics. Drove multi-million-dollar cost savings for prominent organizations through efficient process improvement and targeted digital transformation Managed several high performing cross-cultural teams of consultants, mentored over 20 consultants during project delivery and other key internal projects

    • Associate - Healthcare (Payer, Provider, and Pharmacy)
      Aug 2021 - Dec 2022 · 1 yr 5 mos

      Pioneered projects in Technology Strategy and Product Roadmap for leading Fortune 50 companies Led roll-out of new technology with improved efficiency and customer satisfaction score Led Payer, Provider Healthcare Industry transformations - operations efficiency, technology and growth.

  • Kearney (6 yrs)
    • Associate - Communication, Technology, and Healthcare
      Dec 2018 - Jun 2021 · 2 yrs 7 mos

      6-months early promotion to Associate. Enabled cost transformation across Technology, Retail and Pharmacy multi billion dollar companies across APAC Product Marketing Analytics and A/B testing to boost revenue for leading Technology and Telecom companies Enhanced Android and iOS App engagement for leading global Telecom company

    • Senior Consultant - Communication and Technology
      Jul 2015 - Dec 2018 · 3 yrs 6 mos

      Developed New Product Roadmaps, Implemented Marketing Analytics to unlock higher user adoption, revenue and cost efficiency for leading Telecom, Media, and Technology Companies.

  • Manager Corporate Strategy - Enterprise Product Go-to-Market at Cisco
    Jun 2020 - Aug 2020 · 3 mos

    Market sizing and bottom-up multi-segmented market model for the Private 5G market (multi-billion-dollar market sized). C-suite engagement and cross-functional collaboration to develop a Go-to-Market Strategy. Forecasting Sales Potential for targeted product rollout

  • Co-founder Social Impact at Enactus
    Aug 2013 - Aug 2015 · 2 yrs 1 mo

    Launched Project Kadam in partnership with Cure International to support cure for clubfoot disorder in India. Impacted 1,500 children. Received $1,550 in grants from Coca Cola, CNN-IBN & Mahindra for transformational impact