Shruti Bharadwaj

EVP & Head of HR for B2C Market Operations at Airtel | Ex- Unilever

Gurugram, Haryana, India

About

Experienced HR leader with 20+ years of experience. Strong track record in leading people strategy, M&A, change & transformation, talent & organization, People experience and HR Operations.

Experience

  • airtel (Gurugram, Haryana, India · On-site)
    • EVP and HR Head Market Operations, Customer Experience and DTH business
      Dec 2025 - Present · 7 mos

      Leading HR for Airtel’s B2C Market Operations across all circles, categories and channels. Driving organisation design, talent, productivity, and capability building for large distributed teams. Building a culture of accountability and customer obsession, enabling strong performance and business outcomes.

    • EVP HR Airtel - Talent, Learning & Culture | Head HR Airtel Business
      Aug 2024 - Dec 2025 · 1 yr 5 mos

    • Head Talent, Learning & Culture
      Jan 2023 - Aug 2024 · 1 yr 8 mos

  • Unilever (14 yrs 8 mos)
    • General Manager HR - Foods & Refreshments, South Asia
      Feb 2021 - Jan 2023 · 2 yrs

      Head HR for Unilever’s Foods and Refreshment business in South Asia.

    • General Manager HR - Nutrition (GSK CH Integration)
      Sep 2020 - Jan 2023 · 2 yrs 5 mos

      Responsible for the integration of GSK Consumer Healthcare Ltd. into HUL, lead the HR function for the integrated entity

    • General Manager HR - People Experience & Operations, South & North Asia | Global Lead - Automation
      Apr 2018 - Sep 2020 · 2 yrs 6 mos

      Responsible for set up of insourced model for end to end people operations for 8 countries across South & North Asia encompassing Talent Acquisition, HR shared services, Payroll, reward services, Employee support. Lead the strategy and actions on automation roadmap globally for People Operations.

  • Associate at Aon Hewitt
    Nov 2007 - May 2008 · 7 mos

  • Unilever (3 yrs 5 mos)
    • Branch HR Manager, Customer Development
      Oct 2005 - Nov 2007 · 2 yrs 2 mos

    • Business Leadership Trainee
      Jul 2004 - Oct 2005 · 1 yr 4 mos