Shristi Pandey

Customer Support Specialist | Problem Solver | Multilingual Communicator

Uttar Pradesh, India

About

Experience

  • Customer Support Specialist at Resolve Tech Solutions
    2024 - Present · 2 yrs 6 mos

    Provided excellent customer service via phone, email, and chat channels. Resolved customer issues and inquiries in a timely and professional manner. Collaborated with internal teams to ensure customer satisfaction and retention.

  • Customer Support Executive at Hive
    2023 - 2024 · 1 yr

    Assisted in handling customer inquiries and providing product support. Learned customer service best practices and communication strategies. Developed problem-solving skills and gained hands-on experience in a fast-paced support environment.