Shraddha Pandav

Business Analyst at TCS | ex-Jio

Mumbai Metropolitan Region

About

Business Analyst with experience across fintech and insurance, backed by strong BFSI domain knowledge and hands-on project experience. Passionate about bridging business and technology through requirement analysis, stakeholder collaboration, and Agile delivery. Curious about how AI can enhance business analysis, improve decision-making, and help build smarter products. I enjoy solving problems at the intersection of business, data, and technology.

Experience

  • Business Analyst at Tata Consultancy Services
    Jun 2026 - Present · 2 mos

  • Jio Platforms Limited (On-site)
    • Business Analyst
      Dec 2023 - Present · 2 yrs 8 mos

      •Gathered and analyzed business requirements from cross-functional stakeholders, translating them into functional specifications, user stories, and process flows •Acted as a liaison between business users and technical teams, ensuring accurate and timely delivery •Performed data analysis using SQL to validate outputs and support business decision-making •Led UAT execution, validation, and defect resolution ensuring business readiness •Analyzed system workflows, dependencies, and data flows, ensuring process accuracy and efficiency •Identified process gaps and inefficiencies, proposing improvements to optimize operations •Collaborated with stakeholders across operations, logistics, and supply chain teams for delivery

    • Software Engineer
      Dec 2022 - Dec 2023 · 1 yr 1 mo

      • Developed enterprise web applications using Angular, JavaScript, TypeScript, HTML, CSS, and Bootstrap. • Built responsive and reusable UI components while integrating REST APIs. • Collaborated with cross-functional teams in an Agile environment to deliver high-quality features.

  • CSD training at Cognizant
    Oct 2022 - Dec 2022 · 3 mos

  • Python internship program at Obdurate Technologies
    Dec 2020 - Jan 2021 · 2 mos