San Diego, California, United States
HIGHLY ACCOMPLISHED LEADER who excels at analyzing lucrative business, project, and / or operational needs; identifying growth opportunities; defining methods for capturing new customers; and attaining competitive market leverage across various industries (i.e. HVAC, technology, retail, theme park entertainment). INFLUENTIAL CHANGE AGENT who cultivates a strong brand image with superior quality to align with a company’s mission, vision, values, and goals, and who leads from the front to gain buy-in among multidisciplinary teams. ENGAGING COMMUNICATOR who builds alliances among decision-makers, who continually facilitates world-class services to deliver first-rate customer experiences and yield high-performance results, and who sees the “big picture” while thriving in quickly evolving scenarios – always willing to “go the extra mile” to surpass the status quo, and .
Set appointments in Costco Stores around San Diego County by interacting with customers and generating leads. Assist in the office two days a week with paperwork.
Manage, motivate, direct and coordinate activities of team members to meet and/or exceed sales and project goals Personally accountable for team members and all documentation pertaining to team productivity Responsible to accurately track sales and team member performance Successfully develop and build territory relationships through networking Effectively provide daily direction, training, and guidance while ensuring retention of the team Successfully determine staffing requirements in accordance with client and company directives Ensure proper training of sales techniques, products, policies, etc. Administer and document all counseling and terminations accurately and in a timely manner while following established procedures Contribute to team effort by assisting in launch-related activities, as needed Travel to locations regularly throughout the territory Ensure adherence to all company policies and procedures Attend meetings and conference calls as required in and out of market as needed
Visit customers in their homes establishing strong rapport and instilling confidence in products resulting in a 25% increase in customer satisfaction Create accurate and comprehensive sales proposals ensuring seamless transfer of information to the installation team reducing errors and enhancing efficiency by 20% Create confident buyers by providing complete and accurate information and building strong product value Measure, and record current equipment to find appropriate replacement products Provide superior customer service and set ourselves apart with value and quality Answer any questions to help customers decide the best options for their heating and cooling needs