Hyderabad, Telangana, India
Currently working as a Program Manager, driving scalable data initiatives, cross-functional delivery systems, and strategic decision making across product, operations, and analytics teams; leading 50+ resources across PgMs, Analysts, and Data Engineers
- Pre/Post marketing campaign analysis, A/B testing - Classification of Customers into Segments to facilitate Targeting for campaigns and Acquisitions - End-to-end Data Warehousing, Analysis and Insights to track and facilitate current and future Marketing Campaigns and SEO metrics - Policy Automation for Communications & Operations teams to decrease turnaround time and save costs
- Worked on Cloud Automation as a part of Process Excellence and Transformation Team - Leveraged ML models to automate Business Operations using Serverless Architecture - Involved in identification and design of Process Automation for a major ZS Client - Delivered Data Summarisation chatbot PoC built on Amazon Lex + Athena answering sales & targeting queries - Built Python app for repeatable data quality checks & summary
- Worked on Data Streaming Technologies to process real time data - Developed streaming modules using Spark Streaming, Kafka and Nifi - Preformed qualitative analysis to understand User Trends using Twitter data - Processed P.O.S. Log data for further analysis
- Worked on Sales Forecasting using client's Transnational Level Data - Developed PySpark package for Statistical Modelling and Regression Analysis - Redesigned process architecture to increase data handling capacity and reduce computation time