Shiv Chibber

Teaching creators & building community

Greater Chicago Area

About

With over 8 years of experience in learning program development, I am currently contributing as Education Lead at Kit, focusing on creating impactful educational strategies and content. Previously supported ActiveCampaign as Senior Learning Program & Content Manager, enhancing user engagement through tailored learning initiatives. Proficient in market and event planning, customer service, and program management, bringing a collaborative approach to empower teams and drive organizational success. Dedicated to aligning educational content with customer needs, fostering growth, and building meaningful connections that resonate with Kit’s mission. Multilingual capabilities in Hindi, Punjabi, and English enrich diverse communication and collaboration.

Experience

  • Owner at Community Crafters
    Oct 2025 - Present · 9 mos

    At Community Crafters, I help companies build thriving communities and resources to create impactful experiences.

  • Education Lead at Kit (formerly ConvertKit)
    Jan 2023 - Present · 3 yrs 6 mos

  • ActiveCampaign (6 yrs)
    • Senior Learning Program & Content Manager
      Jan 2022 - Jan 2023 · 1 yr 1 mo

    • Learning Program & Content Manager
      Aug 2019 - Jan 2022 · 2 yrs 6 mos

    • Team Lead, Client Onboarding Manager
      Nov 2018 - Sep 2019 · 11 mos

  • Co-Founder at Crisp Records
    Jul 2015 - Jul 2019 · 4 yrs 1 mo

    Invoked by an innate passion for videography coupled with an entrepreneurial mindset, I founded Crisp Media alongside two other colleagues of mine. Our goal is to challenge the staus quo of event coverage through our customer focused ideology. My experience has challenged me to learn as well as create sales, marketing, and management plans from the ground up, forcing me to be quick-witted and resourceful. •Accelerated client base growth by developing and carrying out a networking process at the target market •Reviewed company financials in order to forecast future earnings and set long-term goals •Film and edit pictures and videos for multiple events utilizing various editing software such as Adobe Premiere and Photoshop •Fostered customer loyalty through relationship management and personalized service

  • Sales Candidate at Victory Lap
    Feb 2017 - Feb 2017 · 1 mo

    I was one of less than 20% of applicants accepted into the Victory Lap Sales Bootcamp Program where I was trained relevant and practical curriculum by top sales professionals and managers. Sessions included top representative behaviors, prospecting processes, and sales skills, as well as live calling for a high growth startup. Upon graduating from Victory Lap's Bootcamp, I gained access to 100+ of Chicago's top companies hiring and worked closely with the Victory Lap team to find my ideal match.