Shivam Sharma

ex - amazon

Noida, Uttar Pradesh, India

About

i've been working with Amazon Customer service since september 2018 , working with world's biggest customer centric company i'm skilled with best customer handling procedure. I have learned and experienced in all different types of customer communication mode. ( calls , chats , e mails) I have have handled different skill contacts where i learned type of buisness and type of customer dealings. worked in Role of SME , Resolution Specalist and worked for many other different projects apart from contact handling.

Experience

  • Account Manager at Savein Fintech Private Limited
    Dec 2025 - Jun 2026 · 7 mos

  • Customer - Success Associate at Focal Fact Expert Network
    Jan 2024 - Jul 2024 · 7 mos

  • Research Analyst at Insight Alpha
    Sep 2022 - Dec 2023 · 1 yr 4 mos

  • Customer Success Manager at Square Yards UAE
    Jan 2022 - Jul 2022 · 7 mos

  • Customer Experience Manager at DRALL AND DHOLIYA PRIVATE LIMITED
    Jan 2021 - Dec 2021 · 1 yr