Shivam Sharma

Senior Software Engineer

New Delhi, Delhi, India

About

Experience

  • Senior Software Engineer at Tech Mahindra
    Aug 2024 - Present · 2 yrs

    Engineered an Automatic Speech Recognition (ASR) pipeline with a transformer-based wav2vec model for transcribing call-center conversations. Designed an IT-support NLP ticket-classification solution for a digital banking platform using RNN-LSTM models and GloVe embeddings; tracked experiments with MLflow.

  • Software Engineer at Course5i
    Jan 2023 - May 2024 · 1 yr 5 mos

    Deployed anomaly-detection models on a BNPL firm's data across 10+ Indian states in C5i's GCP data lake using Airflow on Google Kubernetes Engine. Accelerated data transformation using NVIDIA RAPIDS cuDF on GPU, integrated with BigQuery and Looker.

  • Acuity Knowledge Partners (1 yr 7 mos)
    • Software Engineer
      Jul 2021 - Jan 2023 · 1 yr 7 mos

    • Associate
      Jul 2021 - Jan 2023 · 1 yr 7 mos

      Integrated a REST-API OCR-based ID document-classification service using AWS Textract and serverless architecture; unit-tested Lambda functions, collaborated with data, QA and product teams to deploy cloud solutions across 3+ countries.

  • Knowledge Excel (1 yr 4 mos)
    • Technical Analyst
      Jul 2019 - Oct 2020 · 1 yr 4 mos

    • Machine Learning Engineer
      Jul 2019 - Oct 2020 · 1 yr 4 mos

      Built a customer-churn prediction model using an ANN (artificial neural network), trained and tested on telecom data.

  • Internet of Things Intern at Tech Mahindra
    Jun 2018 - Jan 2019 · 8 mos

    Developed a Weather Rover model on the ThingWorx platform to deploy rescue rovers in dust/wind-storm zones and guide passengers to the nearest safe station.