Shivam Narang

IT Business Analyst I Analytics I Insights I Talks about Business Intelligence # Business Process Improvement # Salesforce # Tableau # Power BI # Anaplan

Adelaide, South Australia, Australia

About

A seasoned Business Systems Analyst with over 9 years of demonstrated experience in the IT industry. Working with organizations across different domains to help them through there digital transformation journey. Worked as a BSA for business process automation/optimization projects to help replace manual activities with systems centric processes and reduce the turn-around time helping the organizations save time and cost. Key Roles and responsibilities - -Driving requirement gathering sessions with the stakeholders to capture and document business requirements. -Driving the requirement gathering sessions with stakeholders and converting tangible requirements in Epics, User Stories along with the Acceptance criteria to create the Product Backlog. -Identifying, investigating, and analyzing business processes, procedures, and work practices. -Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior's through data and system analysis. -Performing verification and validation to ensure the seamless deployment of functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system. -Developing functional and non-functional requirements specifications for use by system developers. -Using data and business process modelling techniques to define the ‘As-Is’ and ‘To-Be’ system specifications for the design and development of system software. -Acting as a central reference and information source, providing guidance and assistance in the system project decision making process -Worked as a Business Analyst for business process automation/optimization projects to help replace manual activities with systems centric processes and reduce the turn-around helping the organizations save time and cost. -Working closely with the Stakeholders, Project managers, SME’s, Solution Architects, and development teams for the whole SDLC for seamless delivery of the projects. -Creating user manuals to define the functionality of the system and conducting formal end user training.

Experience

  • Senior Business Analyst at SA Health
    Nov 2023 - Present · 2 yrs 8 mos

  • Business System Analyst at Paxus
    Sep 2023 - Nov 2023 · 3 mos

  • Business System Analyst at Essential Services Commission of South Australia
    Sep 2023 - Nov 2023 · 3 mos

  • Information Technology Business Analyst at NRI Australia & New Zealand
    Apr 2023 - Aug 2023 · 5 mos

  • Information Technology Business System Analyst at Enquero
    Sep 2021 - Feb 2023 · 1 yr 6 mos