Hong Kong SAR
Work as advisory role to support internal and partners for solution advise & sales management. Responsible for monitoring project schedule and governing the deliverable quality. Manage the resource for continuous improvement in work efficiency and customer satisfaction. Coordinating with marketing team to help partners achieve business strategies.
Identify customer’s need on security, network, storage, and backup solutions. Understanding of Vulnerability Scan (Tenable), UEBA (Darktrace), Load Balancer (F5), Firewall (Palo Alto, Fortinet, CheckPoint), Email Security (Barracuda), BYOD (AirWatch) etc. Collaborate with different teams for product evaluation and total solution to customer. Response to tender and conduct polished presentation to customer management. Achieve sales KPI >100%. Won award in a cross-team collaboration program with sizable deals.
Deal with IT department of commercial corporate accounts
Be the primary Point of Contact for commercial accounts. Acted as managerial role in strategies planning, solution implementation, UAT, warranty service. Focused on Data Security (NetApp) and Data Protection (Veeam) in VDI and in Cloud infrastructure. Liaised with project teams for customer requirements collection. Resource management and engaged in project development lifecycle (PDLC) – kickoff, design, testing, deploy, support, closure.