Shifa Manchanda

Product Manager at Accenture | Great Lakes Institute of Management

Gurgaon, Haryana, India

About

• Software turned PM with over 11 years of experience as an Ecommerce Product Manager for a major European retail client with expertise in solving complex problems and managing multiple stakeholders across EU, S.Korea, US and India. • Customer Centric approach to product building by offering loyalty programs to retain customers and offering better, more- sustainable and most cost-effective options to customers across 14 markets. • Focused on reducing costs by driving efficiency with adoption of digital returns in 7 markets leading to saving in millions and Business Activity Monitory which proactively detected and improved efficiency driving cost reduction. • Leading the Inclusion and Diversity Program from Gurugram region for Accenture India. 11 Years of total work experience Key skills include : Product Management, Retail Specialist, Logistics Expert, Retail Business Processes, Agile Project Management, People Management

Experience

  • Product Manager at Accenture
    Jul 2018 - Present · 8 yrs

    Seasoned Management Professional with expertise in Supply Chain Management and Logistics of Retail Business Vertical. Working as Product Manager, responsible for end-to-end Carrier Integration for more than 100 Carriers across APAC and Europe Markets and setting up digital returns.

  • Consultant at IBM
    May 2015 - Apr 2017 · 2 yrs

  • Systems Engineer at Tata Consultancy Services
    Sep 2012 - May 2015 · 2 yrs 9 mos

  • Intern at Tata Consultancy Services
    May 2011 - Nov 2011 · 7 mos