Richard Shibi

✔️Improve Conversion Rates ✔️Increase Customer Satisfaction ✔️Up & Cross Sell ✔️ Tailored Outreach ✔️Complex Workflow Automation ✔️ Improve Sales =​> Insait Patented Tech & Agentic AI

Switzerland

About

Enterprise SaaS sales executive with 10+ years of experience selling complex B2B software across EMEA and North America. Proven quota-carrying hunter with a track record of closing $100K–$1M enterprise multi-stakeholder deals, driving new logo acquisition, and expanding strategic accounts within Tier-1 enterprises and high-growth SaaS companies. Deep expertise across the full enterprise sales lifecycle — from prospecting and MEDDICC qualification to contract negotiation, P&L ownership, and long-term account expansion. Background spans both global enterprises (Ericsson, Amdocs, Telenor) and startups, combining corporate sales discipline with startup execution speed. Core strengths: ✔️ Enterprise & strategic consultative, value-based selling (B2B SaaS | FinTech | Cloud | AI) ✔️ Quota ownership & new business acquisition ✔️ Consistently meeting and exceeding annual targets ✔️ MEDDICC driven pipeline management and outbound-led pipeline generation ✔️ RevOps Native: Salesforce, HubSpot, SalesIntel, ZoomInfo, Apollo, Cognism, MailShake, LinkedHelper, Sales Automation, AI Workflows ✔️ Complex negotiations & multi-stakeholder deals ✔️ Advisor (Web3, Blockchain, Crypto, FinTech) ✔️ GTM, sales, partnerships, alliances, and international expansion

Experience

  • Helping Organizations Increase Revenue & Customer Satisfaction at Insait
    Mar 2026 - Present · 4 mos

    Insait builds Agentic AI for revenue-generating interactions within the financial services sector We reverse-engineer thousands of real interactions to clone your top performers into AI Agents We have more than 30 enterprise clients, who managed to achieve 30–100% conversion uplift, and close to 70% deflection While we surely can and do automate support, our core business focus is beyond ticket handling. We focus on cloning your best talent and top performers into Agentic AI which is available 24/7 and are very consistent with their performance Imagine that you can train a Machine Learning model using Voice Calls, Emails, Chat, and Text in order to create the very best Sales or Retention professionals who learned from 100s or 1000s who came before them? This is exactly what we do. You get the butter of the milk, and the best of all is scaling! Agentic AI can be easily cloned to handle Sales, Conversion, Retention & Support

  • Senior Sales Executive at OpenLegacy
    Jan 2021 - Feb 2026 · 5 yrs 2 mos

    OpenLegacy helps enterprises to quickly launch innovative digital services by extending their core systems to the web, mobile and cloud in days or weeks versus months. This can be done by utilizing patented API software to reduce project backlog through the automation and acceleration of API creation, deployment, testing and management from core applications, mainframes and databases.

  • Enterprise Sales Manager at AsiaInfo
    Apr 2015 - Dec 2020 · 5 yrs 9 mos

    AsiaInfo is an innovative provider of software and IT services to the telecommunications industry. Our BSS and OSS systems serve nearly a billion subscribers globally. Incorporating advanced technologies like Cloud and Big Data, our software enables telecom operators to gain a competitive edge. Our solutions not only unify subsidiaries under global telecom operators, but also deliver efficiencies, superior customer experience and next generation monetization capabilities.

  • Senior Account Manager at Ericsson
    Mar 2013 - Apr 2015 · 2 yrs 2 mos

    At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive. The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe. Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today. Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative.

  • Business Integration Manager at Amdocs
    Jul 2005 - Feb 2013 · 7 yrs 8 mos

    Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.