Oslo, Oslo, Norway
I am a technology-driven professional with a passion for innovation and a commitment to excellence. Known for my resilience and adaptability in challenging situations, I thrive on overcoming obstacles to deliver impactful results. While I continuously push boundaries to expand my expertise, I remain dedicated to lifelong learning and professional growth. My strong work ethic and attention to detail ensure that tasks are approached thoroughly and executed successfully. With excellent interpersonal and communication skills, I foster collaborative and professional environments, engaging with patience and stability to drive team success. Each day presents an opportunity to learn, grow, and exceed expectations, and I am committed to delivering value through determination and innovation.
As a Senior IT Infrastructure Specialist (HCLtech), I excel in managing and optimizing enterprise-level IT infrastructure with a strong focus on deployments, DC & cloud technologies. My expertise lies in designing, deploying, and maintaining scalable, high-performance systems that power critical business operations such as. - Designed scalable IT infrastructure for DC and the cloud. - Access Management & APP deployments (Intune, Azure AD, SCCM, Software Center) - Managed data center operations, capacity planning, and network optimization. - Provided advanced network-level support, including troubleshooting and configuration - Worked with AZUR AD, SCCM, INTUNE, O365, Windows, asset management - Automated workflows to enhance reliability and efficiency. - Developed disaster recovery and backup strategies. - Delivered infrastructure projects on time and within budget. - Reduced costs through virtualization and resource consolidation. - Ensured 24/7 availability of critical systems. - Maintained compliance with industry standards and best practices. With the extensive experience that I have gained in variety of Infrastructure operations, I specialize in: • Perform Pre & Post Quality checks, hardware installation • Replacing hard drives, DIMMs, CPUs, Motherboards • Diagnosed and troubleshoot issues, replacing faulty components with minimal disruption • Perform physical inspecons of server racks • Handling the dispatch of IT incidents & Requests • Quality & Change management regarding SLA’s • Coordinate vendor deliveries and installations • Monitor environmental controls (temperature, humidity). • Test and replace hardware components. • Assist with server migrations and upgrades. • Respond to customer inquiries and requests. • Maintain accurate inventory records for equipment and spare parts. • Implemented tooling and automation for server deployment, monitoring, diagnosis and decommissioning.
Contributed to managing day-to-day IT operations & deployments, from incidents to meeting SLAs. I am also responsible for IT Infrastructure operations, to make sure things are working at their best. Also responsible for IT purchase for Acciona Nuf.
Our IT department is responsible for all IT related operations including IT deployments, Access management, IT purchases, IT vendor management, service delivery, License purchasing and management, IT infrastructure upgrades, equipment purchasing and inventory auditing. On Server side, Designing and deploying data center infrastructure, procuring, and installing hardware components, performing maintenance and troubleshooting, configuring, and optimizing network systems, managing power and cooling infrastructure, ensuring security and compliance, planning for disaster recovery, monitoring and reporting on system performance, maintaining detailed documentation, collaborating and making sure to keep the datacenter at the best of the state
it was a task based on call responsibility to handle tickets related to the IT room hardware. It included IMAC, install, move, add, change when the need arose.
Worked as a “Data Center IT Engineer” for tracking and handling server-based problems and dividing the responsibilities among team members. Our work site was IBM datacenter at BASEFARM AS on IBM System X3650 M4 where we were responsible for configuring and troubleshooting the entire data server to eliminate the issues, furthermore, it includes replacing, updating new device etc. - Racking and stacking Break fix activities and inventory updates. On call for IBM datacenters in Norway Perform routine infrastructure checks. Monitor system performance and conditions. Respond to alerts promptly. Install and maintain server hardware. Manage network equipment. Conduct maintenance activities. Troubleshoot hardware and software issues. Collaborate with cross-functional teams. Document procedures and configurations. Implement security best practices. Participate in disaster recovery planning.