Tokyo, Japan
Global Communication | Logistics and Supply Chain | Sports Marketing | Provided 50+ hours of multilingual support (English/ Mandarin Chinese/Japanese) and communication among 250+ athletes, coaches, and officials at U-18 BWC. Sports Marketing Sales Specialist currently at JTB Corp. and previously in ASUS Tek. Graduated from ASU-Global Logistics with four years of work experience in logistics field.
・Coordinated travel logistics for domestic and international sports organizations, including accommodation and transportation. ・Served as on-site tour leader for group delegations, managing event operations and ensuring execution and client satisfaction. ・Provided 50+ hours of multilingual support (ENG/ZH/JPN) among 250+ athletes and officials at international baseball tournament. ・Collaborated with clients to design and implement promotional initiatives, integrating travel coordination and event operations. ・Developed and proposed corporate hospitality packages to enhance brand engagement and elevate the fan experience.
・Analyzing and proposing solutions for excess inventory of imported goods. ➢ Proposed strategies to reduce excess inventory by adjusting order frequency and quantity, potential reduction up to 50%. ・Attending international meetings with clients from USA, China, Taiwan, Japan; managing meeting minutes and inventory. ➢ Participating the launching of co-development project - B-CAM with client (CAT): Pushed version update from 2.2 to 2.3. ・Handling orders from overseas clients, orders to domestic suppliers; managing delivery schedules and shipping documents. ➢ Achieved 100% customer satisfaction by ensuring all orders delivered to client (CAT) on time. (Aug. 2023 - Aug. 2024) ・Providing interpretation support during meetings with overseas suppliers (in English or Chinese). ・Placing orders to overseas suppliers, updating forecasts, monitoring delivery schedules, and negotiating price increases. ➢ Achieved 100% for on-time order fulfillment rate, PO accuracy rate, and accuracy of transport cost applications. (2023-24) ➢ Reduced production and transportation lead time for imported goods by 9.7%. (2023-24). ・Managing the transportation of imported goods to each branch warehouses, verifying transport costs and payment applications.
・In charge of managing ASUS CSC Indonesia and Australia warehouses ・Monitoring each warehouse KPI systematically, including In/Outbound Rate, Stock amount, and idled inventory amount. ➢ Indonesia and Australia warehouse achieved 95% in/outbound rate for 2020 and 2021. ・Evaluating warehouse headcount demand and cost ➢ saved up to 29% transportation fee by negotiating with transporters. ・Administrating the clarification of shipment damage, improving inbound quality checks and reducing long idle inventory. ➢ Indonesia and Australia warehouse eliminated 41% of the long idled inventory amount compared 2021 to 2020. ・Planning warehouse space utilization, simulating warehouse productivity, and allocating headcount for better capacity. ➢ 90% of Indonesia warehouse operation backlog recovered in 5 weeks after city lockdown lifted (COVID-19 situation) ・Organizing processes of in/outbound operation, overseeing inventory on system meeting the Warehouse/Location/Lot rule. ・Collaborating cross-department to initiate a more efficient and simple process for cash flow, inventory flow, and logistics.
Capstone Project: Comparing the profitability of new/old Arizona Lottery vending machines for deployment strategy ➢Analysis Proposed: Based on data constraints, focusing on the difference in marginal benefits of new/old models, historical sales trend, city sales comparison, and store sales comparison; proposing the influencer of customer purchasing habits to conclude the project
・Interacted with 150 visitors per month to answer questions and provide resources to international students ・Inputted and analyzed feedback data of visitors; placed orders and contacted vendors for office supplies Job description as -Assisting students, visitors, faculties -Answering phones -Placing orders -Contacting vendors -Inputting data -Office assistance