Sheila Chau

Director, Human Resources Business Partner at Wealthsimple

Greater Toronto Area, Canada

About

I'm an experienced strategic HR professional with a demonstrated history of working in the financial services & technology industry. Skilled in coaching, digital/tech recruitment, organizational development, talent management, performance management, and employee engagement.

Experience

  • Wealthsimple (4 yrs 6 mos)
    • Director, Human Resources Business Partner
      Jul 2023 - Present · 3 yrs

      A strategic business partner who has partnered with the diverse set portfolios (including Sales/Commercial, Product & Design, Finance, Marketing). -Lead the development and execution of HR initiatives that drive organizational excellence, foster a culture of innovation, and directly support business objectives -Partner on executive level planning and strategy -Support leaders in solving Employee Relations issues through effective coaching, problem solving and ensuring adherence to appropriate employment laws and policies -Partner with Technical functions (Engineering, Product & Data Science) to foster conversations to promote career development, training and development -Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions -Oversee HR policy creation and compliance to employment laws and regulations Work with all levels of leadership up to C-suite to develop effective organizational structures to drive organizational health -Consult and coach all levels of management to build and serve high performing, diverse and inclusive teams -Analyze HR trends and metrics to develop solutions, programs, and policies -Coach employees and people leaders to role model behaviours that support our company values and culture -Provide interpretation and guidance for the application of HR policies and procedures

    • Senior Human Resources Business Partner
      Jan 2022 - Jun 2023 · 1 yr 6 mos

      -Currently supporting the COO and CCXO to oversee and implement human resources programs and practices that foster growth, innovation, and organizational effectiveness that align with business strategies in areas including talent management, compensation, learning and development, and performance management -Support leaders in solving Employee Relations issues through effective coaching, problem solving and ensuring adherence to appropriate employment laws and policies -Proactively identify opportunities to enhance the employee experience and partner with management to develop and implement innovative and sustainable solutions -Partner with leaders to foster conversations to promote career development, training and development -Oversee HR policy creation and compliance to employment laws and regulations -Work with all levels of leadership up to C-suite to develop effective organizational structures to drive organizational health -Consult and coach all levels of management to build and serve high performing, diverse and inclusive teams -Analyze HR trends and metrics to develop solutions, programs, and policies -Coach employees and people leaders to role model behaviours that support our company values and culture -Provide interpretation and guidance for the application of HR policies and procedures

  • Board Member at North York Harvest Food Bank
    Feb 2024 - Present · 2 yrs 5 mos

    -Serve on the governing board providing strategic oversight and stewardship to support the organization’s mission to address food insecurity in North York. -Contribute to board-level decision-making on strategy, governance, and organizational performance. -Chair of the Human Resources Committee, leading oversight of people strategy, executive leadership support, and HR governance practices. -Partner with fellow board members and senior leadership to ensure strong governance, accountability, and sustainable organizational growth. -Provide guidance on talent, leadership development, and organizational culture to support long-term effectiveness. -Support fundraising, community engagement, and advocacy efforts to advance the organization’s impact. -Monitor organizational performance and ensure alignment with the mission, strategic priorities, and good governance practices.

  • Capital One (7 yrs 1 mo)
    • Manager, HR Business Partner/HR Consultant
      May 2019 - Dec 2021 · 2 yrs 8 mos

      3 time recipient of the Beacon of Achievement Award Winner (an award at Capital One Canada that recognizes teams and individuals who drive big, positive impacts for our customers and our business) -Consulted with executives and extended HR Team to drive business success by providing thought leadership and direction, accountable for delivering a HR strategy that is aligned with the needs of the organization -Embedded within the LOB senior leadership team and accountable for delivering and leading all talent-related deliverables including: -Strategic workforce planning, including succession and workforce planning -Ensure foundational Diversity, Inclusion and Belonging practices are embedded in everything we do -Recruiting/retention strategies, including talent competition marketplace assessment to effectively compete and motivate talent to achieve business objectives -Leveraging key trends and/or gaps to incorporate within strategic decisions and talent plan -Organizational Design and Development -Managing employment practice risk, including AR mitigation strategies, -Partnering with Associate Relations, DIB, Learning & Development, Talent Acquisition, HR -Operations, Compensation, People Analytics and Enterprise HR to develop solutions which attract, retain, and motivate world class talent -Provide coaching to our leaders and advice on key areas such as leadership, teamwork, organizational design, strategy, etc. -Create and support business outcomes with HR programs, initiatives and strategies leading to a market competitive advantage -Develop innovative and creative solutions with a willingness to push and challenge for transformative work -Led Canada wide HR project work, partnering with peers within Canada and across the organization

    • HR Program Manager
      Aug 2018 - May 2019 · 10 mos

      HR Consultant leading and supporting horizontal functions for Canada, including: Performance Management, Talent management and, All Associate Survey.

    • Recruitment Lead - Digital/Technology
      Dec 2014 - Aug 2018 · 3 yrs 9 mos

      Hired to lead technology recruitment for Capital One Canada. -Senior Technology/Digital Acquisition Partner responsible for leading Capital One's recruitment efforts, building a strategy to find talent skilled in all things Technology, Digital and Design -Managing and coaching a team of technical recruiters, sourcers and a recruitment coordinator -Performed full life cycle recruiting, utilizing strong networking skills and a strategic candidate sourcing approach, as well as develop employee referral programs to support our recruiting efforts. -Since joining the organization, I’ve hired over 200 individuals into our Software Studio (full stack engineers, automation engineers, DevOps, development managers, mobile engineers, mobile development managers, database engineers, systems integrators, product owners, UX/UI Designers etc) -I am responsible for daily interaction with technology Senior Management, Directors & HR Business Partners across Canada -Identify continuous improvement opportunities and strategies in identifying top talent into Capital One -Attend, participate and collaborate in all relevant human resources & technology strategy meetings & initiatives -Partner with senior management in providing key insights around employee attraction, salary (external) disparities, market insights and trends -Identify, plan and, participate in events related to candidate attraction ie: meet ups, tech events etc. -Identify gaps and foresee retention issues across the technology business

  • Resource Manager at Randstad Technologies
    Sep 2010 - Nov 2014 · 4 yrs 3 mos

    Resource Manager of the Year 2012, President's Club 2012 and 2013 (exceeding sales targets by 130%) -Subject Matter Expert managing the recruitment and hiring process of key IT positions for Fortune 500 companies and other leading organizations within their respective industries -Management of the full recruitment process which includes: sourcing and qualifying resumes for suitability, phone screening candidates, conducting in-person interviews (with an emphasis on situational and behavioural questioning), and providing guidance to Client Managers -Proactively building and maintaining a pipeline of top talent that includes several niche skills (by cultivating portfolios through Linkedin talent alerts, InMails and by developing a social presence within several groups) -Complete front-to-back recruitment process by managing relationships, coaching candidates during the interview process, guiding on market trends/conditions and compensation, and negotiating offers -Remain current on technological trends and add-value to hires by providing market information and planning for long-term career objectives -Experience in recruiting talent through internal postings received on the proprietary Applicant Tracking System, LinkedIn, social media, online job boards including Monster and Workopolis, and networking referrals

  • Multidisciplinary Planner/Associate at 2Source Manufacturing Inc. (Aviation & Aerospace)
    Jun 2006 - Aug 2010 · 4 yrs 3 mos

    •Worked within the planning/engineering team to provide support with contract details engineering/production drawings, QA and reporting in accordance with company policies and procedures within the Aerospace Industry •Responsible for reviewing customer purchase orders and ensuring the appropriate customer documentation has been received •Liaised with customer and internal personnel regarding document control and all incoming and outgoing correspondence •Released manufacturing plans for production •Reviewed documentation, with a strong ability to interpret and understand reports, to ensure precision and meet audit requirements •Provided administrative support throughout the office where needed •Interfaced with engineering teams to verify that previous manufacturing plans support current customer requirements