London, England, United Kingdom
A dynamic GBM (Global Business Management) graduate from the University of Roehampton with a solid background of working in a Flour mill as an information system manager and years of experience in Digital marketing as well as expertise in AMAZON, WALMART and SHOPIFY business. Known for strong project management skills, effective communication, and a passion for staying ahead of industry trends to deliver exceptional results. I am passionate about applying my skills to drive growth and innovation in both marketing and Finance, making significant contributions to any forward-thinking organisation.
As a Shift Lead at Marks & Spencer, I am responsible for delivering smooth day-to-day store operations while driving excellent customer service and commercial results. I lead and support colleagues on the shop floor, ensure efficient task management, maintain high standards of merchandising, and help create a positive, customer-first culture. My role includes coordinating daily briefs, delegating tasks, supporting new starters, managing service recovery, ensuring replenishment and availability, and maintaining compliance across all store standards. I work closely with management to achieve KPIs, improve shopping experience, and motivate the team to consistently perform at their best.