Los Angeles, California, United States
• Business Development: Partnering with physician leaders and the business development team to identify high-value market segments and craft data-driven growth strategies. • BI Platform Design: Leading the creation of an integrated BI dashboard for six specialty centers, including ambulatory services, unifying financial, clinical, and patient metrics to inform executive decision-making and align growth initiatives with institutional objectives. • Executive Collaboration: Advising executive leadership on strategies to address operational and analytical bottlenecks, optimizing technology use, and pursuing growth opportunities.
• Operations Improvement: Led innovation project to enhance care coordination, resource allocation, and patient satisfaction by leveraging current systems and proprietary data sets. • Cross-Functional Innovation: Collaborated with multi-disciplinary team of clinicians; served as the operations and strategy lead to evaluate and drive system-wide business opportunities.
• Executive Team: Served on the executive management team with a specialty in data, operations, and strategy - working closely with finance, human resources, IT, and legal. Oversaw Data Analysis, Data Systems, and Special Projects Units with financial responsibilities, support Managing Director with division management. • Cost Reduction: Led several strategic initiatives focused on operational efficiency, such as a process improvement reducing costs of a key workflow by ~70% within 6 months. • Strategic Planning: Executive sponsor of the cross-functional strategic planning committee; implemented CAR's first OKR framework to drive long-term objectives and track progress. • Leading Growth Initiatives: Led strategic and operational growth initiatives such as preparing for computer vision AI integration and facilitating CAR's first new venture spin-off. • Complex Project Management: Introduced standardized project protocols synchronizing cross-functional teams, ensuring on-time completion of 27 data-driven deliverables within one year.
• High Impact Projects: Led an executive-backed, cross-functional team from inception to create a scalable analytics platform, yielding $2.5M in revenue and advancing organizational priorities. • Team Development: Recruited, mentored, and developed new teams in data systems and strategic innovation, cultivating a culture of excellence and continuous improvement. • Streamlined Operations: Implemented targeted automation, retooling, and process redesigns that reduced data processing time by 66%, accelerating insights and boosting team productivity. • Enhancing Performance Visibility: Implemented real-time KPIs that enhanced decision-making efficiency, strengthened performance improvement, and elevated visibility for leadership teams.
Data Collection • Collected qualitative and quantitative data in challenging environments, with over 300 field days spent in Iraq, Syria, and Somalia • Developed and utilized data quality control tools • Conducted desk, literature, and legislative reviews; developed new data structures to support organizational growth Reporting and Policy Advising • Drafted and presented data-driven reports and policy recommendations to officials within the U.S. Office of the Vice President, National Security Council, and the State, Justice, and Defense Departments, as well as the UN and INTERPOL • Conducted institutional evaluation of the emerging government in northeast Syria Project Management and Engagement • Project lead for northeast Syria and northern Iraq research operations; developed partnerships central to organizational growth • Presented at over a dozen international conferences and working groups; conducted news interviews with the Washington Post, the Economist, the New York Times, and National Public Radio.
• Advised local government and non-profit public safety service providers in Monterey County, CA, on data management best practices • Co-founded the META Lab and built the initial base of 9 government and non-profit clients • Promoted and advocated for lab growth with MIIS Board of Trustees • Supervised up to 4 graduate assistants tasked with field data collection and analysis • Conducted evaluations of service provider programs • Supported service providers with developing performance metrics; utilized network analysis to improve impact evaluations