Atlanta Metropolitan Area
I design and implement scalable patient communication systems using Motivational Interviewing, including curriculum development, train-the-trainer models, and adoption strategies across nursing teams in pharma programs that have impacted 400,000+ patients. Across 20+ years in pharma, I’ve led within and supported patient engagement, clinical communication, and execution initiatives spanning patient support programs, hospital Meds-to-Beds programs, and countywide STEMI implementation efforts—where success depends not only on design, but on consistent adoption and behavior change at scale. Most patient communication and engagement programs don’t fail because of strategy—they fail in execution. Training exists, but reinforcement is inconsistent. Protocols are defined, but not reliably adopted across teams and settings. Motivational Interviewing and other behavioral approaches are often introduced, but not fully operationalized into daily practice. My focus is bridging that gap between design and adoption—turning communication frameworks and clinical protocols into systems that can be trained, reinforced, and sustained across distributed nursing, clinical, and field teams. I specialize in: - MI-based patient communication system design - Curriculum development for nurse educator teams - Train-the-trainer and workforce enablement models - Adoption and pull-through strategies across healthcare systems - Operationalizing patient engagement in pharma and hospital programs (including Meds-to-Beds and STEMI initiatives) I bring deep experience working across pharma and healthcare delivery environments where communication, coordination, and execution directly impact patient outcomes at scale—combined with a Master of Science in Economics, which enables me to connect patient communication systems to measurable clinical and economic outcomes. I have been invited to join the Motivational Interviewing Network of Trainers (MINT), with membership beginning in October.
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