Shatara Jackson

Outgoing Customer Service Representative with leadership skills.

Sacramento, California, United States

About

Experience

  • Ramp Agent at WORLD FUEL FLIGHT SERVICES IRELAND

  • Ramp Agent at WFS Worldwide Flight Services
    Jun 2023 - Present · 3 yrs 2 mos

    Load Cargo from trucks to Airplane Maintain clean facility Check packages for hazardous materials Maintain departure times by providing speedy service Organize shipments

  • Customer Service Representative at
    Sep 2021 - Feb 2023 · 1 yr 6 mos

    Provide strong telephone skills Actively Listening Detail Oriented Sharp problem solving Professional Client relations Strong Conflict Resolution skills Provided information to Predictive Dialers Maintain Financial Accounts Gained Knowledge of Bank Standards and Processes Provided excellent customer service while managing time

  • (2 yrs 5 mos)
    • Warehouse Associate
      Nov 2018 - May 2019 · 7 mos

      Process, Package and ship orders accurately Inspects Palates for damages. Organize stocks and maintain inventory. Inspect products for mislabeling Organize warehouse Receive, unload and place incoming inventory items appropriately. Check, verify and modify production.

    • Call Center Representative
      Jan 2017 - Nov 2018 · 1 yr 11 mos

      Take and Receive Calls Manage Time and Request Funds Provide Rebuttals Defused Volatile Calls Give Calm and Inviting Conversation Deliver Update Information Regarding Important Political Issues Meet Quotas Maintain Call Quality and Standers