India
Quality Assurance professional with 15+ years of experience in airline revenue and ticketing systems, including 6+ years as a Senior Software Test Engineer. Strong expertise in Manual, Functional, Exploratory, Performance,, Regression, and API Testing, with hands-on experience in Keyword-Driven and Data-Driven automation frameworks using Python, Selenium, and Katalon. Proven ability to design comprehensive test strategies, validate backend data using SQL, and collaborate with cross-functional teams in Agile environments. Proven expertise in revenue reconciliation, interline billing, taxation (VAT/US Tax), and financial reporting. Handling audits, compliance, and quality assurance within Aviation finance domains. Adept at working with ERP systems, data analysis, and stakeholder coordination. Currently based in Dubai and available to join immediately
• Designed and executed detailed test plans, test scenarios, and test cases for complex airline revenue applications. • Performed Manual, Functional, Regression, Negative, and Usability testing across multiple releases. • Developed and maintained automation frameworks using Keyword-Driven and Data-Driven approaches Python, Selenium, and Katalon, improving reusability and scalability of test scripts. • Automated regression test suits, reducing overall regression testing effort by 60%. • Reviewed business and functional requirements to identify gaps and ensure comprehensive test coverage. • Logged, tracked, and verified defects using JIRA, working closely with developers for root cause analysis and timely fixes. • Validated backend data using SQL queries to ensure data accuracy and integrity across applications. • Supported User Acceptance Testing (UAT) and production release signoffs. • Actively conducted and participated in Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. • Prepared detailed QA metrics and test reports to assess product quality and release readiness.
• Led Quality Assurance for airline Uplift, Revenue Administration, Sales, and Interline systems. • Performed Functional, Exploratory, and Regression Testing to validate business rule changes, enhancements, and production fixes. • Ensured adherence to ISO 2001–15000 Quality Management System standards. • Designed and executed test scenarios and test cases based on business and compliance requirements. • Logged, tracked, and validated defects; performed root cause analysis and coordinated fixes with operations and IT teams. • Managed audits, quality checks, corrective action plans, and ensured SLA/SOP compliance. • Prepared MIS, VAT/US Tax reports, supported PwC audits, and maintained audit traceability. • Conducted calibration sessions, super quality checks, and stakeholder reviews to ensure consistent quality standards.
Led quality assurance for Uplift and Revenue Administration processes. Handling Interline Sample and Non-Sample team. Back up for managing Sales and Interline processes. Managed audits, quality checks, corrective action plans, and ensured SLA/SOP compliance. Prepared MIS, VAT/US Tax reports, supported PwC audits, and maintained audit traceability. Coordinated with stakeholders and supported PWC audit requirements. Handling critical and analytical reports referred to SAS MIS & commercial team. Effectively handling Super Quality checks for Uplift process. Sharing feedback, analyzing Root cause and corrective action. Maintain tracking to allow for proper corrections of internal and external audit major/minor non-conformances and improvement on observations. Conducted calibration sessions, super quality checks, and stakeholder reviews to ensure consistent quality standards.
• Managed fare, tax audits, and revenue and GSA reconciliation processes. • Handled dispute resolution and recovery reporting. • Supervised reissue activities and ensured financial accuracy. • Managed interline billing, rejections, and financial correspondence. • Prepared BSP/ARC financial reports and handled reconciliation. • Audited airline transactions using GDS/CRS like Amadeus , Sabre and Apollo • Performed vendor account reconciliations and resolved discrepancies. • Prepared monthly accruals, journal entries, and adjusting entries. • Generated monthly financial reports and management reports. • Supported internal and external audit requirements. • Assisted in month-end and year-end closing activities. • Processed supplier invoices and ensured timely payment approvals.
Managed fare and tax audits for prime, exchange, and refund documents. Handled interline billing, rejections, and correspondence. Conducted quality checks and assisted in ICH billing activities. Prepared weekly and monthly BSP/ARC reports. Audited airline tickets and PNRs using Amadeus, Sabre, Worldspan, and Apollo. Supported ARC reporting, ticket reissues, and finance reconciliation activities.
Audited airline tickets and PNRs across Amadeus, Sabre, Worldspan, and Apollo. Worked on ARC reporting and ticket reissues (voluntary/involuntary). Supported accounting and finance teams with audit and reconciliation reports. Generate all types of routine reports pertaining to accounts and finance on monthly basis and coordinating for regular financial and accounting update with other units.