Shashi Ghaghda

Business Process Owner, Maersk

Pune, Maharashtra, India

About

A dynamic professional with over 18 years of rich experience in Process Management, Operations, Migration, Quality in Financial Service Sector. Proficient at managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Dexterous in planning, migrating, transitioning and managing several successful processes with involvement in technological updations. Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning. Demonstrated excellence by evaluating / enhancing performance of team against the set targets, doing need based promotion planning and providing valuable feedback for improvement.

Experience

  • Functional Product Owner at A.P. Moller - Maersk
    Oct 2024 - Present · 1 yr 10 mos

  • Director of Operations at Genpact
    Jan 2022 - Oct 2024 · 2 yrs 10 mos

  • Business Process Owner - Marine at Maersk Global Service Centres
    Nov 2019 - Jan 2022 · 2 yrs 3 mos

  • Finance Operations Team Leader at Amdocs
    Jul 2015 - Nov 2019 · 4 yrs 5 mos

  • Team Leader – Accounts Payable - P2P Finance Shared Services US, EMEA & APAC at SunGard Software Solutions Ltd
    Apr 2012 - Jun 2015 · 3 yrs 3 mos

    Title: Accounts Payable & T&E Processing Client: SunGard Software Solutions Ltd Role: Team Leader – Finance Procurement Systems:Sun System, B4B, Helios(T&E) Exp Imaging