Bengaluru, Karnataka, India
My view towards life is simple: clarity of intent, consistency, and persistence matter more than quick wins. Progress is built through small, deliberate actions, not sudden breakthroughs. I believe in showing up prepared, staying curious, and holding myself to high standards even when results take time. Direction matters more than speed, and long-term success comes from staying focused and accountable to the impact I want to create.
Helping clients navigate the future of talent through AI.
• Manage a $6M+ ARR book of business across Global Enterprise and Mid-Market accounts, acting as a trusted advisor to HR, TA, and C-suite leaders. • Co-develop success plans aligned with customers’ hiring, branding, and digital transformation goals, and execute value-led engagement strategies with measurable outcomes. • Lead change management and drive adoption of AI-powered features through scaled trainings, pilots, and stakeholder briefings. • Identify integration opportunities within client tech stacks and collaborate cross-functionally to enhance implementation and long-term value. • Co-led Gong adoption across India, enabling better call intelligence, stakeholder visibility, and onboarding support for new team members. • Guide onboarding of new CSMs by sharing best practices around value articulation and encouraging adoption of modern CS strategies. • Support vendor enablement by helping partners align with LinkedIn’s product capabilities and customer engagement expectations. • Led India’s Customer Success Story initiative and represented the region at the APAC level to highlight strategic client outcomes. Key Impact: • Maintained <15% churn across a diverse portfolio through early risk detection, proactive engagement, and tailored success planning. • Secured multi-year renewals for key enterprise accounts, reducing churn risk and strengthening long-term partnerships. • Partnered cross-functionally to drive account growth by aligning LinkedIn’s solutions with evolving client goals. • Led product activation and engagement across 90+ accounts, embedding into workflows and scaling adoption. • Influenced HR, TA, and C-suite leaders across APAC, EMEA, and North America to support global hiring strategies and ROI realization. • Mentored new team members, promoted innovation in value delivery, and drove nationwide Gong adoption to elevate CS execution. • Amplified regional impact through CS storytelling, representing India’s success at the APAC level.
• Owned success planning, onboarding, and adoption strategies for 100+ enterprise and mid-market clients, managing a $5M ARR portfolio across industries. • Delivered tailored product enablement and usage insights to accelerate ROI and improve long-term engagement across diverse user cohorts. • Successfully converted multiple accounts from annual to multi-year renewals, mitigating churn risk and deepening strategic client relationships. • Collaborated cross-functionally with Sales, Product, and Support to remove roadblocks, scale impact, and influence future feature releases. • Guided Customer Success hires, supported onboarding journeys, and shared success frameworks to improve time-to-ramp and client impact. • Influenced internal teams to adopt new messaging and value articulation strategies, driving better alignment with customer needs. • Assisted vendor teams in adapting to product features and customer workflows to ensure seamless service delivery. • Played a key role in India’s Customer Success Story program, surfacing measurable wins and contributing to regional visibility at the APAC level. Key Impact: • Maintained <15% churn across a high-volume, diverse portfolio through proactive risk management and consistent success plan execution. • Contributed to 2×–3× account growth by identifying upsell paths and aligning LinkedIn solutions with evolving customer priorities. • Drove widespread product adoption at scale, using insights and value benchmarking to deliver measurable outcomes. • Influenced HR, TA, and business leaders across corporate organizations in APAC, supporting change management, strategic alignment, and platform ROI realization.
• Served as regional advisor for hiring across UK, India, and North America, working directly with senior business leaders. • Aligned workforce planning with business growth and proactively flagged hiring risks with pipeline visibility strategies. • Delivered regular talent briefings and search strategy updates to build trust and promote agile decision-making. Key Impact: • Successfully delivered on high-impact hiring mandates across engineering, digital, and consulting roles, closing roles 15% faster than average. • Partnered with 10+ hiring leaders to prioritize demand and plan ahead for pipeline health, reducing last-minute escalations. • Awarded “Recruicial” recognition for leadership and execution in the HIREFLUENT campaign.
• Built and led hiring teams for global tech domains like ADAS, embedded systems, and functional safety. • Owned end-to-end hiring cycles for niche roles across India , Sweden and Germany • Managed external vendor performance to optimize cost per hire and improve time-to-fill efficiency. • Maintained strong internal relationships with hiring managers and leadership across engineering and R&D units. Key Impact: • Hired for over 800+ specialized engineering roles across global regions, achieving >95% offer-to-join ratio in high-demand skill sets. • Reduced time-to-hire by 30% by optimizing sourcing channels and vendor partnerships. • Recognized with Global Tech Panorama Award for innovation in TA strategy and employer branding impact.
• Led full-cycle recruitment across tech and non-tech verticals for startup clients in India. • Supported client hiring through talent mapping, engagement initiatives, and recruitment marketing. • Established stakeholder relationships from day one, managing both external client expectations and internal processes. Key Impact: • Successfully closed 50+ positions in a short span, improving offer conversion rates through candidate experience enhancements. • Developed early frameworks for employer branding and campus engagement that were scaled by the company post-pilot. • Played a pivotal role in building early-stage talent infrastructure, directly impacting the company’s hiring maturity.