Nairobi, Nairobi County, Kenya
l support founders and remote teams with executive assistance, administrative coordination, and workflow organization so they can stay focused on high-value work. With experience in virtual and executive support, I help streamline daily operations through structured systems, clear documentation, and reliable follow-through. I am known for being detail-oriented, proactive, and dependable in fast-moving remote environments. My work focuses on improving organization, visibility, and execution across admin and operations tasks. Core support areas include: • Executive & virtual assistance • Inbox and calendar management • CRM setup and maintenance (HubSpot, Zoho, Salesforce – basic) • ClickUp, Trello & task workflow management • Scheduling and coordination across teams • SOP and file organization • Follow-ups and accountability tracking • Productivity and workflow systems Tools: ClickUp, Trello, Notion, Google Workspace, Calendly, HubSpot, Zoho, Zapier, AI tools I’m open to Executive Assistant, Virtual Assistant, and Operations Support roles with remote or hybrid teams.
Built and managed ClickUp and Trello workflows that improved project tracking and reduced turnaround time by 25% • Designed structured weekly planning systems that improved task completion and priority clarity for clients • Set up and maintained CRM pipelines (HubSpot, Zoho, Salesforce – basic), improving client data tracking and reducing manual entry by 30% • Managed scheduling and calendar coordination using Calendly and Google Calendar, reducing admin back-and-forth by 20% • Automated repetitive administrative processes using Zapier and AI tools to increase operational efficiency • Organized files, SOPs, and documentation for smoother team collaboration and continuity
Managed front desk operations → reduced client wait times and improved visitor experience Coordinated high-volume calls, emails, and walk-ins → maintained timely and professional communication Improved filing and record-keeping → increased document retrieval speed and accuracy Assisted internal teams with reporting and logistics → ensured smooth daily operations
Reviewed customer interactions → improved response consistency and quality for AI training projects Created structured documentation → enabled efficient team handovers and knowledge retention Provided workflow support and conflict resolution → improved client satisfaction and reduced response delays Supported onboarding, reporting, and task tracking → enhanced team collaboration and operational transparency