WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
I am a dynamic, strong and well-rounded hands-on HR Generalist with 20 years of experience across several industry sectors. Experienced in start-ups and established, local and multinational companies. My ability to build solid relationships has enabled me to provide strategic input, coach in difficult circumstances and be a trusted advisor. As an experienced member of the broader HR function I have managed and delivered HR specific projects alongside key business deliverables. I enjoy mentoring other members of the HR team and providing exposure to learning opportunities when possible. High energy individual that consistently delivers results. I am an employee advocate and at the same time balances the needs of the employees with the business.
Experienced in recruiting for Tax, Global Mobility Service and Digital roles (IT and Marketplace). Currently recruiting for Internal Firm Services i.e. Human Capital, Finance, Business Development Centre, Facilities & Services, Risk, Independence, & Quality, Internal Audit, Academy, etc.
• Reported to the local office Managing Director on all matters and served as a member of the local Management Team. • Partnered with the business to restructure departments into well functioning service provider to the business and cost effective. • Implemented weightage in the assessment of annual review for KL office. • Prepared cost analysis report on retrenchment and worked with the business on revamping the technical roles to be more cost effective. • Revamped the recruitment strategies to be more cost effective and efficient. • Discontinued the services of an insurance agent due to inefficiency. Appointed an insurance broker that resulted in better benefit with decrease in cost to the business. • Produced Monthly HR Report with analysis of key HR data such as turnover, retention, recruitment, length of service, recommendations, etc. • Worked with the Organisation Transformation Programme (OTP) Steering Committee and the training consultant on the design and delivery of the OTP. • Worked with the CSR team and successfully implemented recycling project and fund collection for Malaysian Nature Society (MNS).
• Reported to the Head of Shared Services, APAC in Melbourne. Dotted line reporting to local Managing Directors and HRBPs in UK. • Responsible for full spectrum of HR for the KL office and led a team of 3 employees. • Provided leadership and guidance to Line Managers and HRBPs of various Lines of Business (LOBs) and regional HR counterparts in Singapore, India and UK. • Provided job market demographics for manpower planning and new business expansions. Educated expats managers on Malaysian culture, do’s and don’ts. • Drive high performance culture and positive employee relations. Coached managers on goal setting, measures, differentiating performance and levelling. Guided the HRBPs on handling underperformance issues and preparation of documents. Successfully solved employee grievances that led to better employee engagement. • Supported Line Managers with absence management, off-cycle salary reviews and negotiation; and exit processes. Designed training programme to educate the business on managing absenteeism and tardiness. High employee turnover and exit interview result shared with the HRBP and actions implemented. • Spearheaded the benefits review project. Worked with stakeholders. • Improved processes and HR services to the business. Implemented e-Payslip. Simplified the payroll process by agreeing on KPIs with the payroll service provider. Revamped the new hire induction programme. • Provided guidance on Domestic Inquiry to Line Managers. • Handled retrenchment and mutual separation. • Worked with internal project team and external consultant to establish global HR policies. • Engaged the Learning Partners in UK on qualifying training providers. Coached managers to use the training matrix and utilize the online on-demand trainings. Cost savings.. • Managed smooth transfer of employees to new legal entity. • Managed payroll for all LOBs in Malaysia, • Worked on continuous improvement of the HR Delivery Team.
Sourced for experienced candidates for Tax and Advisory Services.