Shannon Kleinhenz

Area Vice President at Gallagher

Greater Chicago Area

About

Many people seem to fall into insurance. Throughout my life, I grew up in the business and at a young age was introduced to this industry. I always knew I would end up doing what I am doing - working with customers, and new potential customers, to help them make their lives and jobs easier. At Gallagher, I am responsible for building relationships with prospective and current customers. I work very hard to make sure my clients get superior service and the right information. Both within my company and within the insurance markets, I have built strong relationships so I can get my clients to where they want to be. Arthur J. Gallagher is a great company to work for and I am always looking forward to what tomorrow will bring. "We’re committed to recommending what is in the client’s best interests—not ours—and to delivering on our promises. In fact, Gallagher’s commitment to doing the right thing has led to our recognition as one of the World’s Most Ethical Companies by the Ethisphere Institute in 2012, 2013 and 2014." PAT GALLAGHER, ARTHUR J. GALLAGHER & CO.

Experience

  • Gallagher (16 yrs 11 mos)
    • Area Senior Vice President
      Apr 2025 - Present · 1 yr 3 mos

    • Area Vice President
      May 2019 - Apr 2025 · 6 yrs

    • Area Assistant Vice President, Commercial Insurance
      Mar 2014 - Apr 2025 · 11 yrs 2 mos

      Arthur J. Gallagher & Co is one of the world's largest insurance brokerage and risk management firms. We provide a full range of property/casualty brokerage and alternative risk transfer services. As a producer, it is my responsibility to secure new business and manage/maintain my existing clients. I work with my prospects and clients to deliver the best risk management program the insurance market has to offer. Through policy reviews and negotiations with the marketplace, my goal is to help my clients protect their bottom line at the most cost efficient level.

  • Sales Associate at Nordstrom
    2007 - 2009 · 2 yrs

    - Set and achieved personal sales goals while supporting the goals of the team - Greet,aid and educate customers on products available - Built lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events

  • Summer Internship, Brokerage Services Division at Arthur J. Gallagher & Co.
    Jun 2008 - Aug 2008 · 3 mos

    - Worked alongside seasoned Gallagher sales teams as they engaged with clients and prospects - Help assist new business and renewal development - Participated in several presentations on pertinent risk management topics

  • Business Development at American Family Insurance
    May 2005 - Aug 2005 · 4 mos