Kalamazoo, Michigan, United States
Prosci-certified change leader and accomplished professional, dedicated to driving transformative results by designing and implementing strategic change initiatives that center on the people side of change. Proven track record in aligning change strategies with business objectives, fostering behavioral changes, and ensuring widespread adoption. Expertise in assessing organizational needs, overseeing comprehensive programs, and excellence in communication, training, and development. Skilled in building robust relationships and prioritizing engagement with leaders, staff, and key stakeholders. Demonstrated ability to manage project timelines, priorities, and effectively navigate challenges to achieve successful outcomes.
Directed all aspects of Change and Communication Strategy for the approximately 500-member Care organization, successfully transforming a chaotic change environment into one that fosters adaptability and resilience. Executed the Care organization's first ever Change Management (OCM) Strategy and Framework, resulting in the establishment of an adaptive, resilient culture and the successful adoption of change across the organization. Architected the Care organization’s first ever Communication Strategy including Style Guide, Email Template Guide, Care Home Page, and other tools, providing clear, consistent communications that significantly improved understanding.
Provided consultative expertise to a variety of organizations, including a medical device startup, a training group, a coaching and performance consultancy, and a leading medical device company, guiding them through strategic initiatives and fostering individual and organizational growth.
Led change management, communication, and training initiatives for Universal Device Identification (UDI) and transparency programs. Developed a complete merger and acquisition framework, including refined procedures and tools, which facilitated seamless integrations and improved efficiency. Oversaw all aspects of communication for UDI implementation program putting into place effective communication plans and increasing knowledge across the organization.
Led the implementation of the Financial Transparency Disclosure system, ensuring legal compliance and analyzing over 400K potential healthcare professional payments in Massachusetts and Vermont.
Managed supplier relationships and collaborated on audits and remediation efforts.