Greater Lynchburg Area
Experienced Manager with a demonstrated history of working in the recreational facilities and services industry. Skilled in communications and outreach, non-profit organizations, event planning, therapeutic recreation, and recreation management. Strong professional working on a Master of Science (M.S.) focused in Recreation Administration from George Mason University.
• Website design and development • Event planning services and recreation administrative support • Manage vendors and contractors before, during, and after events • Procure suppliers • Manage contractors, interns, and volunteers • Manage hospitality arrangements and guest services (e.g., VIP guest POC, catering, tent orders, etc.) • Target prospective sponsors • Grant research and fundraising • Create and maintain budgets • Customer conflict resolution • Social media marketing, developing marketing materials, and other community outreach • Facility management • Facilitate group and individual recreation therapy sessions • Create detailed and personalized programs for clients
Support contracts for the U.S. Environmental Protection Agency (EPA), including EPA’s Climate Change Division, Office of Grants and Debarment, and Office of Environmental Education.
• Increased sales more than 300% in less than six months • Schedule and facilitate meetings with current and prospective clients, vendors, and executives • Expanded business clientele through outreach including newsletters, email, in-person visits, web pages, calendar, and social media • Develop project management activities related to customer care to initiate, plan, execute and monitor the performance to deliver high-quality customer engagements • Develop strategies and objectives, processes, schedules and associated contacts to support the business development and facility requirements of the farm. • Collaborate with colleagues to improve business processes, provide recommendations, and research related materials • Liaise with team to help facilitate the delivery of customer engagement projects and assist with meeting logistics oversight during engagement • Design, edit, and update company website, informational brochures, and marketing materials, with WordPress and increased website traffic by more than 50% • Capture meeting minutes and provide executive summaries for CEO and develop action items for team and track the completion of action items • Design and publish quarterly newsletter using Canva graphic design platform • Create, update, and implement internal and external coordination processes • Track engagement metrics for marketing and sales, maintain client lists in the HubSpot CRM, and provide lessons learned • Utilize Canva to design professional and visually pleasing wedding and event packages, welcome packets, facilities, and event-specific graphics/flyers • Provide training to executives and the team on the use of business processes and software • Developed Internship Program, create marketing, and manage the hiring process