Shannon Ferguson

Director of Operations Services at Fuzzy’s Taco Shop, Prosper Accelerator, Class of ‘25

Grapevine, Texas, United States

About

I have a proven track record of leading and implementing successful initiatives that enhance the guest experience, increase sales and profitability, and optimize productivity and efficiency. My core competencies include strategic planning, effective communication, training, initiative organization/implementation, as well as ops management and company training in the restaurant industry. I am skilled in catering, food & beverage, hospitality management, customer service, and labor management with a focus on kitchen systems, standard operating procedures, and culinary excellence. I believe in the value of teamwork and am passionate about supporting the development of those on my team.

Experience

  • Director of Operations Services at Fuzzy's Taco Shop
    Apr 2024 - Present · 2 yrs 4 mos

  • On The Border Mexican Grill & Cantina (16 yrs 1 mo)
    • Director of Operations Services & Culinary
      May 2023 - Apr 2024 · 1 yr

    • Director Operations Services
      Apr 2022 - Apr 2024 · 2 yrs 1 mo

    • Senior Manager Ops Services/Training
      Jun 2019 - Apr 2022 · 2 yrs 11 mos