Greater Charlottesville Area
• Provided comprehensive executive support to GTM leadership (Sales, Marketing, Growth, and RevOps), managing complex calendars, coordinating domestic and international travel, overseeing expense reconciliation, and driving a wide range of cross-functional projects. • Spearheaded the design and implementation of a Jira ticketing system for the Admin team, streamlining the intake, assignment, and completion of administrative requests across the organization. • Contributed to the development and ongoing maintenance of the Admin team’s Confluence knowledge base, ensuring documentation remained current, organized, and accessible. • Served as a platform Administrator for Navan, overseeing executive and employee travel booking, resolving escalated issues, and delivering regular travel reporting and analytics. • Managed end-to-end travel and event logistics for high-visibility programs including team offsites, quarterly business reviews, Sales Kickoff (SKO), and Sales/President’s Club. • Partnered with external vendors to develop, source, and maintain company-branded swag, ensuring alignment with brand standards and employee engagement goals. • Planned and facilitated a variety of employee engagement initiatives, fostering a positive and inclusive workplace culture. • Acted as purchasing liaison for the GTM organization, managing procurement workflows across Coupa, Expent, Levelpath, and Divvy to ensure timely and compliant purchasing processes.
• Served as the primary HR resource for a diverse workforce of 400+ full-time, part-time, student, and volunteer staff, providing guidance on policies and procedures. • Administered the department’s full-cycle onboarding and offboarding processes, including I-9 verification and new employee orientation programming. • Administered employee benefits programs, supporting new hire enrollment, annual open enrollment cycles, and qualifying mid-year changes. • Served as the department’s central Workday HRIS administrator, acting as a delegate for 70+ managers and processing all employee lifecycle transactions; led the successful departmental implementation of Workday in 2019. • Collaborated with hiring managers to support full-cycle recruitment, including drafting job postings, screening candidates, coordinating interviews, extending and negotiating offers, and executing employment contracts for coaches and staff. • Managed the department’s foreign national employment visa program (H-1B, F-1, J-1, O-1, and PERM), implementing process improvements that elevated the department’s visa approval rate from approximately 60% to 100%. • Led the employee recognition program, including the planning and execution of multiple all-staff holiday events and annual awards. • Drafted a broad range of employment documents including contracts, offer letters, relocation agreements, sign-on bonus agreements, and conditions of employment. • Managed the annual HR budget, ensuring responsible expense oversight, accurate tracking, and timely reconciliation. • Honored with the department’s “Rookie of the Year” award in 2016, recognizing exceptional contributions to UVA Athletics within the first year of employment.
• Managed offer extension and negotiation for positions across multiple University departments, ensuring competitive and equitable compensation outcomes. • Orchestrated new hire onboarding logistics, including background checks, drug screenings, and orientation scheduling, ensuring a seamless pre-employment experience. • Drove a 62% reduction in time-to-hire, decreasing the average from 13 days to 5 days through process improvements and cross-functional coordination. • Contributed to large-scale institutional projects, including the “Job Family Project,” a comprehensive initiative to realign job titles for all 20,000+ University employees. • Administered the PeopleAdmin HRIS platform, overseeing account configuration, access management, and regular system audits to maintain data integrity and compliance. • Led the digital transformation of the Applicant Insight background check process, migrating from a paper-based workflow to a fully electronic submission system. • Served on a cross-functional project team to evaluate and implement an upgraded applicant tracking system for the University.
• Coordinated surgical scheduling for patients across multiple UVA clinics, managing procedure placements throughout the Outpatient Surgery Center and main UVA hospital. • Generated and distributed operating room schedules for the Outpatient Surgery Center using Centricity Peri-operative Manager and A2K3 scheduling systems. • Provided comprehensive administrative support, including high-volume data entry, records management, and multi-line phone coverage. • Scheduled and confirmed patient endoscopic procedures, serving as the primary point of contact for coordination and communication.