San Jose, California, United States
Previously, as the Founder and Chief Strategy Officer at INFO IVY, I championed a customer-centric approach, integrating AI and machine learning analytics to enhance customer service delivery. This experience honed my ability to drive innovation and operational efficiency, positioning me to help others towards achieving ambitious milestones in customer satisfaction and business development.
UpendNow is revolutionizing creative workflows through innovative agentic AI technology. I'm driving the future of video planning and production, providing creators, agencies, and enterprises with faster, more cost-effective solutions to bring their visual concepts to life. At UpendNow, we're eliminating inefficiencies in the creative process, allowing teams to focus on what matters most: innovation and storytelling. Our AI-powered platform is transforming how video content is planned, produced, and strategized across industries. Connect with me to explore the cutting edge of creative AI, discuss partnership opportunities, or learn how UpendNow can transform your production pipeline for video, ad campaigns, 3D assets, and 360-degree AR/VR content.
I lead the Partnerships & Sales Operations functions at NextGen Coding Company, where we specialize in custom development work for CPAs, tax attorneys, tax consultants, and website redesign and deployment at competitive prices. Talk to us today. DM me on LinkedIn. With a strategic approach to sales and business development, I work to identify new opportunities, build strong relationships with clients, and ensure operational excellence to deliver exceptional results. My goal is to help professionals in the accounting and web development industries benefit from our services and expertise, ultimately driving growth and success for NextGen Coding Company. I am also responsible for company operations, ensuring smooth day-to-day functioning and efficiency across all departments. This includes implementing and optimizing processes, managing resources effectively, and fostering a collaborative and productive work environment. By balancing sales strategy with operational excellence, I strive to drive growth and success for NextGen Coding Company while delivering exceptional service to our clients.
Sept 21, 2023 🎉👍**INFOIVY is now part of DashStack**🚨⚡ INFOIVY provides consulting & advisory services to customer success, account management and customer service organizations . We help customer success leadership build an organization that is designed to achieve the best possible customer experience by aligning people, tools with a future-ready strategy. In addition to traditional methods we also utilize our world-class AI-Machine Learning platform to perform deep analytics on your data to uncover hidden issues and opportunities to optimize customer services delivery to drive lower #churn, higher NPS & achieve the elusive 140% Net Revenue Rate milestone
• Be responsible for all client success & delivery services globally • Strategic point of contact for senior marketing and briefing engagement executives of Fortune 500 clients • Work with management team to bring solutions to prospective clients and to build the business of current clients • Mentor and develop success, on-boarding, training and technical support teams and direct them in finding creative solutions to both client and internal challenges and to foster knowledge-sharing
Improvado is data aggregation and transformation platform built for marketers, by marketers. We help marketers gather all marketing data via API into one centralized location without the help of developers. We reduce manual reporting time by 90%, saving our customers 10-40 hrs/wk by automating manual reporting across platforms. We currenly support 80+ Integrations including: Facebook, Adwords, Google Analytics, Instagram, Snapchat, Linkedin, Twitter, Adwords, Outbrain, Adroll & many more. Learn more about our API/ETL data aggregation platform: + SQL access to any data warehouse + Access data via Improvado's reporting dashboard or any BI tool, like Tableau or Looker. + Fully automate all custom dashboards + Connect into any data warehouse or database + Custom data transformation solutions are available We're backed by the CEOs of LiveRamp, Pubmatic, Adroll, Amobee, Turn & more. Request a demo at improvado.io or [email protected]