Shankar K Jha

CEO | Board Member | AI Strategy & Execution | GCC Leader | Published author (T&F Grp) reviewed by PMI | Global CxO and Investor advisory

Pune, Maharashtra, India

About

Serving global clients across industries to transform their business, make them efficient and stay compliant with regulations through customized IT solutions.

Experience

  • CEO and Board Member at Ecotech IT Solutions (a Weiss GmbH company)
    Feb 2023 - Present · 3 yrs 6 mos

    • Developed and executed 2030 strategy for Ecotech • Strategic integration of the acquired Indian IT business into the global set up of WEISS Group, apart from carrying out the operational aspect of the M&A. • Ecotech scope goes beyond being the GCC of WEISS GmbH, serving a large set of external customers • Spearheaded key business, financial and operational initiatives to drive and maintain substantial profitable growth in a tough macro and industry scenario • Oversaw business-wide changes to modernize procedures and organization structure • Strategic partnerships with Microsoft, Universities including IIT, new industry accreditations, and membership of relevant industry forums to be at the forefront of modern advancements, and to serve the client and the community better. • Formulated and executed strategic initiatives to improve service offerings. Developed and nurtured new competency offerings including AI. • Strategic decision to make a niche in Manufacturing and Engineering Services • Client advisory for Digital Transformation to CEO, and CxO’s • Represented the company at industry conferences (IGCC, VDMA, and more) and events (received award from Mr. Anurag Thakur, Hon Union Minister of IT Broadcasting and Youth Affairs at the event of Atal Bharat Foundation in New Delhi).

  • Cognizant (16 yrs 1 mo)
    • Senior Director
      Jan 2021 - Jan 2023 · 2 yrs 1 mo

      • As Portfolio Delivery Lead and member of ADM BU Leadership team, managed the P&L and global service delivery for $150 Mn+ portfolio for global BFS clients in the DACH region. Portfolio growth 15% in 2 years and margin improved by 5%. • Evangelized best practices, tool driven delivery and platform driven governance in all engagements. • Liased with CoE's to adopt transformation levers for the portfolio • Client advisory on doing the right project that is fit for use, fit for purpose and fit for the future. • Engagements involved Development (Greenfield and Brownfield), Modernization (Legacy Modernization, Cloud migration, Containerization, Tech upgrade), and Support (Application maintenance – L1/2/3) • Managed people engagement, leadership development and skilling initiatives for the global team • Portfolio headcount 2200+ associates from India, SGP, UK, CE, and USA • Go To Market (GTM) strategy for the portfolio, Pre-sales support, Solution advisory, deliverability reviews • Managed operations efficiently, improve Employee Engagement & Customer Satisfaction scores • Handled client negotiations, customer visits, and CxO level discussions at ODC, GCC and on-site locations.

    • Director / SBU Head (AVM Hi-Tech)
      Jul 2016 - Dec 2020 · 4 yrs 6 mos

      • Lead the Service Delivery Transformation of a $85 Mn+ portfolio with focus on optimizing and digitally transforming the customer IT landscape • Managed the P&L as SBU Head of AVM (Application Value Management) Hi-Tech horizontal serving global Hi-Tech and Big Tech clients. Revenue grew 1.4x over 4 yrs; margin improved by 8%. • Set up the practice / SBU from scratch and part of the BU Leadership team • Responsible for the RTB, CTB and GTM strategy for the portfolio • Global Delivery in Matrix organization of close to 1500+ FTE • Drive the Automation, Application Portfolio Rationalization, Legacy Modernization, Digital Readiness, and other Digital Transformations • Engagements involved bespoke, ERP (SAP/Oracle), COTS (SharePoint/Adobe/ Documentum/Filenet/etc) and Analytics Applications built on various tech stacks • Execution of RPA/ITPA and Cognitive Automation solutions • Used client relationships to identify new opportunities • Account Mining (Cross-Sell & Upsell) for existing accounts and hunting for new logos • Assisted clients in designing and implementing shared services model to reduce their Opex • Conducted current state assessment and define/design target operating model and implementation roadmap • Transformed the operating model from traditional Waterfall & ITIL to POD based Agile, DevOps, and KANBAN models for two very large client engagements • Rich experience of working with “CXO”&“VP” level clients – travelled to US, UK, CE, ME for exec connects.

    • Associate Director, Digital Engagement Practice
      Jul 2013 - Jun 2016 · 3 yrs

      • Digital Business Partner with P&L responsibility of $40 Mn+ for Life Sciences in the “Digital Engagement Practice” with focus on Digital Strategy, Customer centric Delivery, Innovation and Transformation. Work areas include Enterprise Content Management & Collaboration, Document Management Systems (SharePoint, AEM, Sitecore, Drupal and multiple open source platforms, Documentum/D2LS, Open Text, Veeva Vault), Mobility (Native and Hybrid), and Portals Development. • Grew the portfolio size from $ 32 Mn to 40 Mn + $ over a period of 2 years. Improved the margin by more than 5 % during the same period. • Demonstrated high efficiency in screening new business deals, assist the pre Sales efforts with successful conversions, and deal closures. • Track portfolio profitability, utilization, margin improvement initiatives, and associate and capability growth.

  • Programmer Analyst at Infosys
    Sep 2000 - Jan 2007 · 6 yrs 5 mos

    Worked as developer (IBM Mainframe), team lead, BA, tester and project manager at offshore and onsite for one of the largest Healthcare clients during the entire period.

  • Assistant Mgr at Tata Steel
    Jul 1997 - Aug 2000 · 3 yrs 2 mos

    Shift in charge, planning and production of iron ore, drilling and blasting.